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Copyright Copyright 2013 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format. When this publication is made available on media, Yealink Network Technology CO., LTD. gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally modified or altered publication. Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS. YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this guide. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Declaration of Conformity Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE, FCC. CE Mark Warning This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC. Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Class B Digital Device or Peripheral Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experience radio/TV technician for help. WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. GNU GPL INFORMATION Yealink SIP-T42G firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded from Yealink web site:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293. About This Guide About This Guide Thank you for choosing the SIP-T42G IP Phone, an ultra-elegant gigabit IP Phone which is especially designed for power users in the office environment. This unit provides business telephony features such as Call Hold, Call Transfer, Busy Lamp Field and 5-way Conference. This guide provides everything you need to quickly use your new phone. Be sure to verify with your system administrator that your network is prepared for configuring your IP phone. As well, be sure to read the Packaging Contents and Regulatory Notices sections in this guide before you set up and use the SIP-T42G IP phone. If this is your first time using the SIP-T42G IP phone, we recommend that you first refer to the Quick Installation Guide and Quick Reference Guide, which are available at:
http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142. In This Guide This guide is based on firmware version 71. The topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features
Chapter 5 Advanced Phone Features v User Guide SIP-T42G IP Phone Table of Contents About This Guide .......................................................................... v In This Guide............................................................................................................................. v Table of Contents ........................................................................ vi Overview ....................................................................................... 1 Hardware Component Instructions ..................................................................................... 1 Icon Instructions ...................................................................................................................... 3 LED Instructions ........................................................................................................................ 5 User Interfaces ......................................................................................................................... 5 Phone User Interface .......................................................................................................... 6 Web User Interface ............................................................................................................. 6 Documentations ..................................................................................................................... 8 Getting Started ............................................................................. 9 Packaging Contents .............................................................................................................. 9 Phone Installation ................................................................................................................. 11 Phone Initialization ................................................................................................................ 13 Phone Status .......................................................................................................................... 14 Basic Network Settings ......................................................................................................... 14 Registration ............................................................................................................................ 15 Idle Screen ............................................................................................................................. 15 Customizing Your Phone............................................................ 17 General Settings ................................................................................................................... 17 Wallpaper ........................................................................................................................... 17 Backlight ............................................................................................................................. 18 Contrast .............................................................................................................................. 18 Language ........................................................................................................................... 19 Date & Time........................................................................................................................ 19 Administrator Password .................................................................................................... 21 Key as Send ........................................................................................................................ 21 Keypad Lock ...................................................................................................................... 21 Audio Settings ....................................................................................................................... 23 vi Table of Contents Volume ................................................................................................................................ 23 Ring Tones ........................................................................................................................... 23 Contact Management ........................................................................................................ 24 Favorites .............................................................................................................................. 24 Local Directory .................................................................................................................. 25 Blacklist ................................................................................................................................ 32 Remote Phonebook ......................................................................................................... 33 Call History Management ................................................................................................... 34 System Customizations ......................................................................................................... 35 Headset Use ....................................................................................................................... 35 DSS Keys .............................................................................................................................. 37 Account Management .................................................................................................... 45 Dial Plan .............................................................................................................................. 46 Emergency Number ......................................................................................................... 49 Live Dialpad ....................................................................................................................... 50 Hotline ................................................................................................................................. 50 Basic Call Features ..................................................................... 51 Placing Calls .......................................................................................................................... 51 Answering Calls ..................................................................................................................... 53 Ending Calls ........................................................................................................................... 54 Redialing Numbers ............................................................................................................... 55 Recent Call In Dialing .......................................................................................................... 55 Auto Answer .......................................................................................................................... 56 Auto Redial ............................................................................................................................ 56 Call Completion.................................................................................................................... 57 Call Return ............................................................................................................................. 57 Call Mute ............................................................................................................................... 58 Call Hold/Resume ................................................................................................................. 58 Do Not Disturb (DND) ........................................................................................................... 59 Call Forward .......................................................................................................................... 61 Call Transfer ........................................................................................................................... 65 Call Waiting ........................................................................................................................... 66 Conference ........................................................................................................................... 66 Local Conference ............................................................................................................. 67 Network Conference ........................................................................................................ 68 Call Park ................................................................................................................................. 69 Call Pickup ............................................................................................................................. 70 Anonymous Call .................................................................................................................... 73 Anonymous Call Rejection .................................................................................................. 73 Advanced Phone Features ....................................................... 75 Busy Lamp Field (BLF) ........................................................................................................... 75 vii User Guide SIP-T42G IP Phone Call Recording ...................................................................................................................... 77 Intercom ................................................................................................................................. 79 Outgoing Intercom Calls .................................................................................................. 79 Incoming Intercom Calls .................................................................................................. 80 Multicast Paging ................................................................................................................... 81 Sending RTP Stream .......................................................................................................... 81 Receiving RTP Stream ....................................................................................................... 82 Music on Hold ........................................................................................................................ 83 Messages ............................................................................................................................... 84 Short Message Service (SMS) ........................................................................................... 84 Voice Mail .......................................................................................................................... 85 Message Waiting Indicator (MWI) .................................................................................. 86 Troubleshooting .......................................................................... 88 Regulatory Notices ..................................................................... 92 Service Agreements ............................................................................................................. 92 Limitations of Liability ............................................................................................................ 92 Safety Instructions ................................................................................................................. 92 Appendix A - Time Zones .......................................................... 94 Index ................................................................ viii Overview Overview This chapter provides the overview of the SIP-T42G IP phone. The topics include:
Hardware Component Instructions
Icon Instructions LED Instructions
User Interfaces
Documentations If you require additional information or assistance with your new phone, contact your system administrator. Hardware Component Instructions The main hardware components of the SIP-T42G IP phone are the LCD screen and the keypad. 1 User Guide SIP-T42 2G IP Phone Hardwar re compone Item LC CD Screen nt instruction ns of the SIP-T T42G IP phon e are:
ption Descrip s, messages, on about call ws informatio elevant data a:
e and other r call duration ncaller ID, all information n mple, ) ons (for exam t or second in ssed call text ompt text (fo r example, "S ate and time ncoming cal Saving file"
Show date Ca Ico Mis Pro Da soft keys, tim me, ler informatio
) on or LED ower Indicato ne Keys Po Lin HE EADSET Key UTE Key M M ESSAGE Key HO OLD Key RE EDIAL Key Indic cates phone power status s. Use t these keys to o activate up p to six accou unts. Togg Togg gles and indic gles and indic cates the he cates the Mu adset mode
. n or off. ute feature o Acc esses voice m messages. Plac es a call on h hold or resum mes a held ca all. Redi ials a previou usly dialed nu umber. TR Sp ANSFER Key peakerphone e Key Trans sfers a call to o another pa rty. Togg gles the hand ds-free speak kerphone mo ode. Adju and Prov cont usts the volum ringer. ides the digit text-sensitive me of the han ndset, heads et, speaker, ts, letters, and d special cha s. applications aracters in Scro ll through the e displayed in nformation. Con firms actions or answers a an incoming call. Can cels actions or rejects an incoming ca all. Labe featu el automatic ures. ally to identit ty their conte ext-sensitive Vo olume Key Ke eypad So oft Keys 2 Icoon Instru uctions Over rview Icons ap ppear on the phone LCD screen are d described in t the following g table:
Icons Descrip ption Network is u unavailable Registered successfully Registered failed Registering No register Hands-free speakerpho ne mode Handset mo ode Headset mo ode Multi-lingua al lowercase letters input m mode Multi-lingua al uppercase letters input mode Alphanume eric input mo ode Numeric inp put mode Voice Mail Text Messag ge Auto Answe er Do Not Dist urb Call Forwar rd Call Hold Call Mute 3 User Guide SIP-T422G IP Phone Icons Descrip ption Ringer volu me is 0 Keypad Loc ck Missed Call s Received C Calls Dialed Calls s Missed Call s Forwarded Calls Recording b box is full A call cann not be record ded Recording s starts success sfully Recording c cannot be st tarted Recording c cannot be st topped Open VPN Blue Tooth Conference e The contac ct icon The default t contact pho oto 4 Overview LED Instructions Power Indicator LED LED Status Solid red Fast flashing red Slow flashing red Off Line key LED LED Status Solid green Fast flashing green Slow flashing green Off Description The phone is initializing. The phone is powered on. The phone is ringing. The phone receives a text message or voicemail. The phone is powered off. Description The line is seized. The line is in conversation. The line receives an incoming call, the phone is ringing. The call is placed on hold. The line is inactive. Line key LED (configured as BLF key) LED Status Solid red Fast flashing red Off Description The monitored user is busy. The monitored user receives an incoming call. The monitored user is idle. The monitored user does not exist. User Interfaces There are two ways to customize specific configurations on your SIP-T42G IP phone:
Using the user interface on the IP phone.
Using the user interface in an internet browser window from your PC. The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface. 5 User Guide SIP-T42G IP Phone Phone User Interface You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced options are only accessible to an administrator, and the default administrator password is admin (case-sensitive). For more information on customizing your phone using the available options from the phone user interface, refer to Customizing Your Phone on page 17. Web User Interface In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press the OK key on the phone. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your PC. The default administrator user name and password are both admin
(case-sensitive). The options you can use to customize the IP phone via phone user interface and/or via web user interface are listed in the following table:
Options Phone User Interface Web User Interface Status
--IPv4
--MAC
--Firmware
--Network
--Phone
--Accounts Basic Call Features
--Auto Answer
--Auto Redial
--Call Completion
--Call Forward
--Call Waiting
--Call Park
--Call Pickup
--Call Return
--Conference
--Anonymous Call
--Anonymous Call Rejection
--DND Basic Phone Settings
--Language 6 Options Phone User Interface Web User Interface Overview
--Date & Time
--Administrator Password
--Ring Tones
--Contrast
--Wallpaper
--Backlight
--Call Waiting
--Keypad Lock
--Phone Volume
--Call History Management
--Contact Management
--Local Directory
--Blacklist
--Remote Phonebook
--Dial Plan
--DSS Keys
--Key as Send
--Hot Line
--Live Dialpad
--Emergency Advanced Phone Features
--BLF
--Intercom
--Call Recording
--Multicast Paging
--Music on Hold
--Messages SIP Account
--User Options
--Register Status
--Account Active
--Label
--Display Name
--Register Name
--User Name
--Password
--SIP Server
--Server Option
--Registrar Port
--Outbound Status
--Outbound Proxy 7 User Guide SIP-T42G IP Phone Options Phone User Interface Web User Interface
--NAT Traversal
--STUN Status
--STUN Server Note The table above lists most of the feature options. Please refer to the relevant sections for more information. Documentations The following table shows documentations available for the SIP-T42G IP phone. Name Contents Quick Installation Guide Quick Reference Guide User Guide Basic set up of the phone Basic call features and phone customizations Phone/Web user interface settings Basic call features and advanced phone features Where found In the package In the package Format/ Language PDF/English PDF/English CD attached in the package PDF/English Note You can also download the latest documentations from website:
http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142. 8 Getting Started Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T42G IP phone. The topics include:
Packaging Contents Phone Installation Phone Initialization Phone Status Basic Network Settings Registration Idle Screen If you require additional information or assistance with your new phone, contact your system administrator. Packaging Contents The following components are included in your SIP-T42G IP phone package:
SIP-T42G IP Phone
Phone Stand 9 User Guide SIP-T42G IP Phone
Power Adapter
Handset & Handset Cord
Ethernet Cable
Quick Installation Guide & Quick Reference Guide
CD-ROM Check the list before installation. If you find anything missing, contact your system administrator. 10 Getting Started Phone Installation If your phone is already installed, proceed to Phone Initialization on page 13. This section introduces how to install the phone with the components in the packaging contents:
Attach the stand
Connect the handset and optional headset
Connect the network and power 1) Attach the stand Deskmount Method Wallmount Method 11 User Guide SIP-T42G IP Phone 2) Connect the handset and optional headset Note A headset is not provided in the packaging contents. Contact your system administrator for more information. 3) Connect the network and power You have two options for power and network connections. Your system administrator will advise you which one to use.
AC power
Power over Ethernet (PoE) AC Power To connect the AC power:
1. Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet. 2. Connect the supplied Ethernet cable between the Internet port on the phone and the Internet port in your network or switch/hub device port. 12 Getting Started Power over Ethernet Using a regular Ethernet cable, the SIP-T42G IP phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub. To connect the PoE:
1. Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. Note If in-line power is provided, you dont need to connect the AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant. The phone can also share the network with other network devices such as a PC
(personal computer). It is an optional connection. Important! Do not unplug or remove power to the phone while it is updating firmware and configurations. Phone Initialization After your phone has been powered on, the system boots up and performs the following steps:
Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "InitializingPlease wait" during the initialization. 13 User Guide SIP-T42 2G IP Phone DHCP (D Dynamic Host t Configuratio on Protocol) By defau obtain th address ult the phone he valid IPv4 and DNS ad e attempts to network sett dress. o contact a D tings, e.g., IP DHCP server address, sub in your netwo bnet mask, de ork in order t efault gatew o way Note e If your network does s not use DHC CP, proceed to o Basic Netwo ork Settings on n page 14. Ph hone Sta atus n view the sys You can interface e. stem status o of your phone e via phone u user interface r e or web use Availabl e information n of phone st tatus include es:
Netw work status in ncluding WAN N port and LA AN port infor rmation.
Pho ne status inc luding devic e model, firm mware version n and MAC a address.
Acc count status in ndicating the e register stat tus of sip acc counts. To view t the phone sta atus via phon ne user interf face:
1. Pres 2. Pres s , or pre s or ess Menu->Sta to scroll thro atus. ough the list a and view the e specific info ormation. To view t the phone sta atus via web b user interfac ce:
1. Ope 2. Ente 3. Ente 4. Clic en the web b browser of yo our computer r. er the IP addr ress in the bro owsers addr ame (admin) and passwo er the user na k Confirm to login. ress bar, and ord (admin) in then click En n the login pa nter. age. Ba asic Netw work Se ettings If your p network address hone canno settings man only or both t contact a D nually. IP pho IPv4 and IPv for any reaso DHCP server to use the IP ones support v6 addresses. on, you need v4 address o d to configure e only, the IPv6 To config gure the IP ad ddress mode e via phone u user interface e:
1. Pres 2. Pres 3. Pres s Menu->Adv s or s the Save so vanced (pass to select IPv oft key to acc sword: admi v4, IPv6 or IPv cept the cha n) ->Network v4 & IPv6 from ange or the B k->WAN Port->
m the IP Mod Back soft key
>IP Mode. e field. to cancel. To config gure a static IPv4 address s via phone u user interface e:
14 Getting Sta arted n) ->Network o select the S
, Subnet Mas k->WAN Port-
Static IP from sk, Gateway,
->IPv4. the Type fie Primary DNS ld. S and 1. Pres 2. Pres 3. Ente Seco 4. Pres s Menu->Adv s or er the desired ondary DNS f s the Save so vanced (pas
, or the Switc d values in the fields respect ssword: admi ch soft key to e IP Address, tively. oft key to acc cept the cha ange or the B Back soft key to cancel. To config gure a static IPv6 address s via phone u user interface e:
1. 2. 3. Pres Pres ss Menu->Ad ss or Ente Sec Pres er the desired condary DNS ss the Save s e using an xD You can set a tion to obtain me and passw 4. If you are mode. Y negotiat user nam dvanced (pas
, or the Swit d values in th fields respec ssword: adm tch soft key t he IP Address ctively. oft key to ac ccept the cha DSL modem, a WAN port to n the IP addr word. you can con o be a PPPoE ress. Contact in) ->Network to select the s, IPv6 IP Prefi k->WAN Port-
Static IP from ix, Gateway,
->IPv6. m the Type fie Primary DNS eld. S and ange or the B nnect your ph E port. The PP t your system Back soft key hone to the I PPoE port will administrato y to cancel. nternet via P l perform a P or for the PPP PPoE PPP PoE To config gure PPPoE v via phone use er interface:
1. Pres 2. Pres 3. Ente 4. Pres s Menu->Adv s or er the user na s the Save so vanced (pass
, or the Switc ame and pas sword: admi ch soft key to ssword in the oft key to acc cept the cha n) ->Network o select the P correspondi ange or the B k->WAN Port->
PPPoE from th ng fields. Back soft key
>IPv4. he Type field. to cancel. Note e Using th also ha param he wrong net ave an impac eters, contac work parame ct on your netw ct your system eters may resu work perform m administrato ult in inaccessi ance. For mo r. ibility of your p ore informatio phone and m may e n about these Re egistratio on General system a start up y registere phone, r ly, your phon administrator your phone, ed, you may refer to Acco ne will be dep will configure the phone w have to regis ount Manage ployed with m e the phone will be registe ster it. For mo ement on pa multiple othe parameters ered and read ore informatio age 45. er phones. In beforehand dy to use. If y on on how to our this case, yo r you
, so that afte your phone is s not ur o register you Idl e Scree en If the ph one has succ cessfully start ted up, the id dle LCD scree en is shown a as below. Idle Scre een descripti on:
15 User Guide SIP-T42G IP Phone No. 1 2 3 4 5 6 Description This area shows the phones time & date. This area shows the phone feature status. For more information you can refer to Icon Instructions on page 3. This area shows the line key labels. You can customize the line key as other function. For more information you can refer to Line Keys on page 37. This area shows three page icons. This area shows the soft key labels. The default soft key labels are History, Favorites, DND and Menu. This area shows the wallpaper. You can customize the wallpaper. For more information you can refer to Wallpaper on page 17. 16 Custom mizing Your P hone Cu ustomiz zing Yo our Pho ne n customize y es and so on ll history. You your SIP-T42G
. You can ad can also ha IP phone by dd contacts t ndle incomin y configuring to the phone ng calls from the backligh es local direc different con ht, date & tim ctory manua ntacts in diffe me, lly or erent You can ring tone from cal ways. This cha topics in pter provides nclude:
s basic opera ating instruct ions for custo omizing your phone. The
Gen neral Settings s
Aud dio Settings
Con ntact Manag ement
Call History Mana agement
Syste em Customiz zations If you req system a quire additio onal informati
. administrator ion or assista nce with you ur new phone e, contact yo our Ge eneral S Settings Wa allpaper You can wallpap custom w must be requirem n customize t er image via wallpaper im
.jpg, .png or ment of the fi he wallpape a phone user mages via we r .bmp. Cont le format. er of the SIP-T4 interface or eb user interfa act your syst 42G IP phone web user inte ace. The file em administr e. You can c erface. You c format of wa rator for the d hange the can also uplo allpaper imag detailed oad ge To chang ge the wallpa aper via pho one user inter rface:
1. Pres 2. Pres 3. Pres s Menu->Bas s or s the Save so sic->Display->
, or the Switc oft key to acc
>Wallpaper ch soft key to cept the cha o select the d ange or the B desired wallp Back soft key paper image
. to cancel. You can Settings-
n also change e wallpaper
->Preference
. via web user r interface at t the path To uploa ad the custom mized wallpa aper via web user interfac ce:
1. Clic k on Settings
->Preference e. 17 allpaper field d, click Brows e to select th he wallpaper r image from your User Guide SIP-T42 2G IP Phone 2. In th loca 3. Clic 4. Clic The he Upload Wa al system. k Upload to u k Confirm to customized w upload the fi le. accept the c change. wallpaper ap ppears in the e pull-down lis st of Wallpap per. Ba cklight You can screen. B phone is which do the bac complet n configure th Backlight tim s inactive. Sh oes not give klight intensit tely turns off he backlight me specifies th orter backlig you enough ty of the LCD the backligh feature to ad he delay time ght time is an h time to read D screen. Inac t of the LCD djust the brig e to turn off t noying if the d messages. ctive level de screen after ghtness of the the backlight backlight is t Active level i efines whethe a period of i e phone LCD D P t when the IP uickly turned off qu djust is used to ad ne er the IP pho inactivity. You can n configure th he backlight status on the e LCD screen n as the follow wing types:
Alwa ays on: Back klight is on pe ermanently.
1min for a n, 2min, 5min approximate n, 10min, 30m ly 1min, 2min min: Backlight n, 5min, 10min t is turned off n or 30min. f when the p hone is inact tive To config gure the bac cklight via ph one user inte erface:
sic->Display->
, or the Switc
>General. ch soft key to o select the d desired level from the Act tive 1. Pres 2. Pres Leve 3. Pres Inac 4. Pres Bac 5. Pres s Menu->Bas s or el field. s or ctive Level fie s or klight Time fie s the Save so
, or the Switc eld.
, or the Switc eld. ch soft key to o select the d desired value e from the ch soft key to o select the d desired time from the oft key to acc cept the cha ange or the B Back soft key to cancel. You can Settings-
ure the back n also configu
->Preference
. klight via web b user interfac ce at the pa th Co ntrast You can Premise n configure th is the expans he contrast o sion model h of the expans has been con sion model (E nnected to th EXP40) to a c he phone. comfortable l evel. To config gure the con trast via pho ne user interf face:
1. Pres 2. Pres con ss Menu->Ad s or trast. dvanced (pas
, or the Switc ssword: adm ch soft key to in) ->Phone S o increase or Setting->Con r decrease th trast. he intensity o f 18 Custom mizing Your P hone The 3. Pres default cont s the Save so trast level is 2 2. cept the cha oft key to acc ange or the B Back soft key to cancel. Lan nguage The defa use the s the lang interface interface ault languag same langua guage of you e will use Eng e and the we e of the pho age as which ur internet bro glish by defau eb user interf ne user interf h of your inter owser is not su ult. You can c ace respecti face is Englis rnet browser upported by change the l ively from ea h. The phone for the web y the phone, language for ach other. e will detect a and user interfac ce. If r the web use r the phone u user Not all langua admini languages ar age packs cur strator for mo re available fo rrently loaded ore information or selection. T d to the IP pho n about the a The available one. Please c available lang languages d ontact your s guages of you epend on the e ystem ur new phone e. Note e To chang ge the langu uage for the p phone user in nterface:
1. Pres 2. Pres 3. Pres Text s Menu->Bas s or s the Save so appears on sic->Languag to select the ge. e desired lan guage oft key to acc cept the cha ange. the LCD scre een will chan nge to the se lected langu uage. To chang ge the langu uage for the w web user inte erface:
1. Clic 2. Sele 3. Clic Text k on Settings ect the desire k Confirm to displays on t
->Preference e. from the pul ed language accept the c change. l-down list of f Language. the web user r interface wi ill change to the selected d language. Da te & Time e The date cannot o contact to obtain and time e and time d obtain the da your system n the date a e manually. isplay on the ate and time administrato nd time from e LCD screen e from the Sim or for more in m the SNTP se when the ph mple Networ formation. Yo rver automa hone is idle. I k Time Protoc ou can confi tically, or con f the phone col (SNTP) ser igure the pho nfigure the d rver, one date To config gure the SNTP P settings via a phone user interface:
1. Pres 2. Pres area s Menu->Bas s or a from the Tim sic->Date & Ti
, or the Switc me Zone field ime->Genera ch soft key to d. al->SNTP. o select the t time zone tha at applies to your 19 User Guide SIP-T42 2G IP Phone The 3. Ente resp 4. Pres Savi 5. Pres er the domain pectively. s or, ing field. s the Save so default time zone is "+8 C China(Beijing)
)". n the NTP Ser n names or IP P addresses i rver 1 and NT TP Server 2 fie elds, or the Switc ch soft key to o select Autom matic from th he Daylight oft key to acc cept the cha ange or the B Back soft key to cancel. Please refer to Appe
. phone endix A - Time e Zones for the e list of availab ble time zone es on the IP To config gure the date e and time m manually via p phone user in nterface:
1. Pres 2. Ente 3. Pres The s Menu->Bas er the specific s the Save so time that dis sic->Date & Ti c date and t oft key to acc al->Manual. ime->Genera ime. cept the cha ange. plays on the LCD screen will change a accordingly. To config gure the date e and time fo ormat via pho one user inte rface:
ime->Format t. ch soft key to o select the d desired date format from the 1. Pres 2. Pres Date 3. Pres or 24 4. Pres There ar MMM","W date, an sic->Date & Ti s Menu->Bas
, or the Switc s or e Format field d.
, or the Switc s or the Time For 4 Hour) from s the Save so oft key to acc e 7 available WWW" repres nd "MMM" rep e date forma sents the abb presents the ch soft key to mat field. cept the cha ats, for examp breviation of first three lett o select the d desired time format (12 H our ange or the B ple, the date the week, "D ters of the m Back soft key e format "WW DD" represent onth. to cancel. WW DD ts two-digit o of the The date e formats you u need to kn ow:
D Date Format Exa ample (2013-
-2-27) WW WW MMM DD D Wed Feb 27 7 DD-MMM-YY D YYYY-MM-DD Y DD/MM/YYYY D Y MM/DD/YY DD D MMM YYYY Y WW WW DD MMM M 27-Feb-13 2013-02-27 7 27/02/2013 3 02/27/13 27 Feb 2013 3 Wed 27 Feb b You can Settings-
n also configu ure the date e.
->Time & Date and time set ttings via web b user interfa ace at the pa ath Note e 20 Custom mizing Your P hone Ad ministrato or Passw word You can use. Only the adva n change the y the users ow anced settin e administrato wning the ad gs. or password dministrator p to protect yo password hav our phone fro ve the permi om unauthor ssion to chan rized nge To chang ge the admin nistrator pass sword via pho one user inte erface:
1. Pres 2. Ente 3. Ente 4. Ente 5. Pres s Menu->Adv er the old pas vanced (pass ssword in the er the new pa assword in th er the new pa s the Save so assword aga oft key to acc sword: admi e Current Pass e New Passw in in the Con cept the cha n) ->Passwor sword field. word field. nfirm Passwor ange or the B rd->Admin Pa assword. rd field. Back soft key to cancel. Key y as Sen d You can n set the "#" o or "*" to perfo orm as a send d key while di ialing a call. To set th e key as sen nd via phone user interfac ce:
1. Pres 2. Pres Send 3. Pres s Menu->Cal s or d field, or sele s the Save so ll Feature->O
, or the Switc ect Disabled oft key to acc thers->Gene ch soft key to to disable th cept the cha ral. o select Key his feature. ange or the B
# or Key * fro om the Key A As Back soft key to cancel. You can Features n also configu s->General In ure key as se nformation. nd via web u user interface e at the path h Key ypad Loc ck You can feature h n lock the key helps you to ypad of your protect your r phone when r phone from n you are tem m unauthorize mporarily not ed use. t using it. This This feat Me ure allows yo enu Key:
Fun nction Keys:
All Keys:
m the followin ng:
ou to perform The Menu the phon by pressin cannot b The func REDIAL, H keys, line All keys a numbers the Spea an activ u soft key is lo ocked. You c ne until unloc cked. A new v ng the Conn ect soft key, d. be configured locked. You tion keys are HOLD, MUTE, TRANSFER, O emory keys u e keys and me You are only a are locked. Y s, answer inc oming calls b ey or pressing akerphone ke e call on hol d by pressing cannot acces voice mail ca but the voic of ss the menu o an be acces ssed e mail code the MESSAG GE, u cannot use t OK, X, navigat tion keys, sof d. until unlocked ial emergenc allowed to d by lifting the handset, pre ET key and p g the HEADSE g the Hold so oft key. cy essing lace 21 User Guide SIP-T42 2G IP Phone s Menu->Adv s or ble field. s or k Type field. s the Save so g press 1. Pres 2. Pres Enab 3. Pres Lock 4. Pres 5. Long The The em more in mergency num nformation, re mber setting, i efer to Emerge f desired, mus ency Number st be made b before lock ac r on page 49. ctivation. For To activa ate the keyp ad lock via p phone user in nterface:
vanced (pass
, or the Switc sword: admi ch soft key to n) ->Phone S o select Enab ettings->Key bled from the pad Lock. e Keypad Loc ck
, or the Switc ch soft key to o select the d desired type from the Key ypad oft key to acc cept the cha ange. to lock the k keypad imme ediately whe en the phone e is idle. LCD screen p prompts Key ypad Lock!
and displays s the icon
. You can long pre n configure th he interval (in
. essing n seconds) to o automatica ally lock the k keypad instea ad of To config gure the inter rval for autom matic keypa d lock via we eb user interf face:
1. Clic 2. Ente 3. Clic k on Features er the desired k Confirm to s->Phone Loc d time in the A accept the c ck. Auto Lock Tim change. me Out (0~36 600s) field. fault time out t is 0 seconds, that is, you c can long press s to loc ck the keypad d The de only. You ca an configure t he time out f for automatic c keypad loc ck via web us er interface l To unloc default k ck the keypad keypad unlo d, you should d know the ke ck PIN is null. eypad unloc ck PIN of the phone. The To set th e keypad loc ck PIN via ph hone user inte erface:
1. Pres 2. Ente 3. Pres s Menu->Bas er the Current s the Save so sic->Phone Un t PIN, New PI oft key to acc nlock PIN. N and Confir cept the sett rm PIN in the ing or the Ba correspondi ack soft key to ng fields. o cancel. The PIN N code can o nly be 0~9, an nd not more t than 15 chara acters. To unloc ck the keypa d lock via ph hone user inte erface:
1. Pres 2. Ente 3. Pres The s any locked er the PIN in t s the OK soft icon dis d key, the LCD he Unlock PI key to unloc D screen pro N field. ck the keypa d. appears from m the LCD sc reen. ompts Unloc k PIN. Note e Note e Note e 22 You can long pre ess to lo ock the keyp pad again. Custom mizing Your P hone Note e You ca an also unlock k the keypad by administra
. ator password To deac tivate the ke eypad lock vi ia phone use er interface:
vanced (pass
, or the Switc sword: admi ch soft key to n) ->Phone S o select Disab ettings->Key bled from the pad Lock. e Keypad Lo ck 1. Pres 2. Pres Enab 3. Pres s Menu->Adv s or ble field. s the Save so oft key to acc cept the cha ange. You can path Fea n also activat atures->Phon te or deactiv ne Lock. vate the keyp pad lock via w web user inte erface at the e Au udio Sett tings Vo lume You can can also devices interface n press the Vo o press the Vo
(handset, sp e or during a olume key to olume key to peakerphone call. adjust the rin o adjust the re e or headset) nger volume eceiver volum
, when the p when the ph me of curren phone is in the hone is idle. Y You io tly used aud e dialing To adjus st the volume e when the ph hone is idle:
1. Pres s to adjust the e ringer volum me. To adjus st the volume e when the ph hone is durin g a call:
1. Pres spea s t akerphone o to adjust the or headset). volume of c currently used d audio devic ce (handset, Note e If ringe er volume is ad djusted to min nimum, the icon will ap ppear on the LCD screen. Rin ng Tones Ring ton distingui from you to indicate in es are used t sh the differe ent accounts s. ur neighbors ncoming call s registered o s. You can se on your phon elect differen e or to disting nt ring tones t guish your ph to hone To selec t a ring tone for the phon e via phone user interfac ce:
1. Pres 2. Pres 3. Pres s Menu->Bas s or s the Save so sic->Sound->R to select the Ring Tones. e desired ring g tone. ange or the B oft key to acc cept the cha Back soft key to cancel. 23 User Guide SIP-T42G IP Phone To select a ring tone for the phone via web user interface:
1. Click on Settings->Preference. 2. Select the desired ring tone from the pull-down list of Ring Tone. 3. Click Confirm to accept the change. To select a ring tone for the account via web user interface:
1. Click on Account. 2. Select the desired account from the pull-down list of Account. 3. Click on Basic 4. Select the desired ring tone from the pull-down list of Ring Tone. If Common is selected, this account will use the ring tone selected for the phone at Settings->Preference. Refer to the above instruction. 5. Click Confirm to accept the change. You can also upload custom ring tones for your phone, contact your system administrator for more information. Note The ring tone for an incoming call on the phone may be different. For example, when the phone receives an incoming call from a contact stored in the local directory, it will play the ring tone assigned to the contact in the contact directory (refer to Adding Contacts in the Contact Management section). Otherwise, the phone will play the ring tone assigned to the account. If both the contact ring tone and the account ring tone are not assigned, then the phone will play the ring tone assigned for the phone. Contact Management This section provides the operating instructions for managing contacts. The topics include:
Favorites Local Directory Blacklist Remote Phonebook Favorites Favorites provide easy access to the lists you use frequently. The lists may contain Local Directory, History, Remote Phone Book and LDAP. To configure the favorites via web user interface:
1. Click on Contacts->Setting. 24 2. In th click he Favorite bl k . lock, select t he desired lis st from the Di isabled colum mn and Custom mizing Your P hone The 3. Rep 4. To re 5. To a selected list appears in th eat the step emove the lis adjust the ord 2 to add mo st from the En der of list, clic column. e Enabled co mn, click lumn. he Enabled c ore lists to the nabled colum k or
. The lists appear o on the LCD s creen in the adjusted ord der. 6. Clic k Confirm to accept the c change. Note e If you d Phoneb dont configu book, you ca re the remote nnot see the e phonebook remote phon in advance i ebook in the n the Contac phone user in ts->Remote nterface. You ca an configure t the favorites v via web user in nterface only y. To chec k the favorite es via phone user interfac ce:
1. Pres The s the Favorite phone LCD s es soft key w screen displa hen the pho ne is idle. ays the list(s) o of favorites. sing the Favo If the direc ere is only on ctly. ne list in the fa avorite, press orites soft key y enters this lis st Loc cal Direct tory The built can stor groups in t-in phone dir e up to 1000 n the local d rectory stores contacts in y irectory: All C s the names a your phone's Contacts, Co and phone n s local directo ompany, Fam numbers of yo ory. There are mily and Frien
. You our contacts lt e four defau d. You can a add 25 User Guide SIP-T42 2G IP Phone new gro edit, del from the oups and add ete or search e local direct d new conta h for a conta ory. cts to differe act in the loc nt groups in al directory. the local dire You can also ectory. You c o dial a conta can act Add ding Group ps To add a a group to a local directo ory:
1. Pres The favo s the Favorite IP phone ent orites by defa es soft key. ters the local ault. l contacts dir rectly as ther re is only Loca al Directory i n the y is removed from the fav vorites, press M Menu->Direc ctory->Local If Lo Con 2. Pres 3. Ente 4. Pres 5. Pres cal Directory ntacts. s the Group s er the desired s or s the Save so soft key. d group nam to select the e in the Grou e desired gro oft key to acc cept the cha up Name field d. e from the Rin oup ring tone Back soft key ange or the B ng Tones field d. to cancel. You can contact n also press th groups. he Option sof t key to edit o or delete the e Company, F Family and Fr riend Add ding Conta acts You can n add contac cts to your loc cal directory y in the follow wing ways:
Man nually
From m call history From m remote pho onebook Adding g Contacts s Manually To add a a contact to t the local dire ectory manua ally:
1. Pres The favo s the Favorite IP phone ent orites by defa es soft key. ters the local ault. l contacts dir rectly as ther re is only Loca al Directory i n the y is removed from the fav vorites, press M Menu->Direc ctory->Local ed contact g roup. ft key. If Lo Con 2. Sele 3. Pres 4. Ente 5. Pres Acc If Au cal Directory ntacts. ect the desire s the Add sof er the name a s or count field. uto is selected 26 and the offic
, or the Switc ce, mobile or ch soft key to other numbe ers in the corr responding f ields. o select the d desired acco ount from the e d, the phone e will use the first available e account w when placing calls Custom mizing Your P hone he contact fr to th 6. Pres s or field d. 7. Pres s or field d. 8. Pres s the Save so rom the loca
, or the Switc l directory. ch soft key to o select the d desired ring to one from the Ring
, or the Switc ch soft key to o select the d desired photo o from the Ph hoto oft key to acc cept the cha ange or the B Back soft key to cancel. Note e If the c alread contact has ex y existed!. xisted in the d directory, the LCD screen w will prompt C Contact name e Adding g Contacts s from Call History To add a a contact to t the local dire ectory from th he call histor ry:
1. Pres 2. Pres 3. Pres 4. Ente 5. Pres The s the History s or s the Option er the contac s the Save so entry is succe soft key. to highlight the desired e entry. Add to Cont ct name. oft key to acc essfully saved cept the cha d in the loca ange. l directory. soft key, and d then select tacts from th
. e prompt list Adding g Contacts s from remo ote phone book To add a a contact to t the local dire ectory from th he remote ph honebook:
1. Pres If Re Boo 2. Sele 3. Pres 4. Pres 5. Pres If the
"Ove con s Menu->Dire emote Phone k. ect the desire s or s the Option s the Save so e contact ha erwrite the or tact in the lo ectory->Remo e Book is add ote Phone Bo ed to the fav ook. vorites, press Favorites->R emote Phone e ed remote gro oup. to highlight the desired e soft key, and d then select oft key to sav ve the contac entry. Add to Cont ct to the loca tacts from th al directory. e prompt list
. as already ex riginal conta ocal directory xisted in the lo ct?". Press th y or the Canc ocal director e OK soft key cel soft key to ry, the LCD sc y to overwrite o cancel. creen will pro ompt l e the origina For more e information 3. page 33 n on remote p phonebook o operating, re efer to Remot te Phoneboo ok on Edi ting Conta acts To edit a a contact in t he local dire ectory:
1. Pres s the Favorite es soft key. 27 User Guide SIP-T42 2G IP Phone The favo IP phone ent orites by defa ters the local ault. l contacts dir rectly as ther re is only Loca al Directory i y is removed from the fav vorites, press M Menu->Direc ctory->Local If Lo Con 2. Sele 3. Pres 4. Pres 5. Pres 6. Pres cal Directory ntacts. ect the desire s or s theOption s s or s the Save so ed contact g roup. to highlight the desired c soft key, and then select to highlight the contact oft key to acc cept the cha contact. Detail from th information ange or the B he prompt lis st. and then ed Back soft key it. to cancel. Del eting Cont tacts To delete e a contact f from the loca al directory:
1. Pres The favo s the Favorite IP phone ent orites by defa es soft key. ters the local ault. l contacts dir rectly as ther re is only Loca al Directory i y is removed from the fav vorites, press M Menu->Direc ctory->Local If Lo Con 2. Sele 3. Pres 4. Pres The 5. Pres cal Directory ntacts. ect the desire s or s the Option LCD screen p s the OK soft ed contact g roup. to highlight the desired c soft key, and d then select the prompt list. prompts the following wa key to confi rm the deleti ancel soft key y to cancel. contact. Delete from arning:
ing or the Ca n the n the Note e You ca All. For an also delete more informa e all contacts ation, refer to s by pressing t the above st the Option so eps. ft key and the en select Dele ete You can Contact n also manag ge the conta ts->Contacts. cts via web u user interface e at the path h oading Co ontact Phot tos To uploa ad a new cus stom photo fo or the contac ct via web us ser interface:
1. Clic 2. Clic 3. Clic k on Contact k Browse, an k Upload Pho ts->Contacts d then selec oto to upload
. d the photo. t a photo fro om your local l computer. You can n also click De elete Photo t o delete the photo. Upl 28 Custom mizing Your P hone Note e The ph one only supp ports uploadin ng the png, jp pg or bmp for rmat files. You ca an only delete e the custom photos. To chang 1. Clic 2. Clic 3. Sele 4. Clic When yo LCD scre ge the custo k on Contact k to select th the contact v m photo for t
. ts->Contacts ntry which yo he desired en ect the desire k Edit to acc ou place a c een will show ed photo from ept the chan all to the con w the contact m the pull-do nge. ntact or rece t photo. via web user interface:
u want to ed own list of Pho dit. oto. eive a call fro om the conta act, the phon ne Pla cing Calls to Contact ts To place e a call to a c contact from the local dir rectory:
1. Pres The favo s Favorites so IP phone ent orites by defa oft key. ters the local ault. l contacts dir rectly as ther re is only Loca al Directory i y is removed from the fav vorite, press M Menu->Direct ory->Local cal Directory ntacts. ect the desire If Lo Con 2. Sele 3. Pres 4. Pres s or s the Dial sof ft key. ed contact g roup. to highlight the desired c contact. n the 29 User Guide SIP-T42 2G IP Phone
-
-
If on key nly one numb to dial out th ber of the con he number. ntact is store d in the loca al directory, p press the Dial soft If mu soft ultiple numbe key to displa ers of the co ay a list of num ntact are sto mbers. ored in the loc cal directory y, press the Di ial Press or Press the Dia r to high al soft key to light the desi ired number. dial out the number. Sea arching for r Contacts To searc ch for a conta act in the loc al directory:
1. Pres The favo s the Favorite IP phone ent orites by defa es soft key. ters the local ault l contacts dir rectly as ther re is only Loca al Directory i n the y is removed from the fav vorites, press M Menu->Direc ctory->Local If Lo Con 2. Pres 3. Ente the cal Directory ntacts. s the Search er a few cont contact pho soft key. tinuous chara one number u acters of the using the key contact nam ypad. me or continu uous number rs of The app contacts wh pear on the L hose name or CD screen. Y r phone num You can dial mber matches from the resu s the charac ult list. cters entered will Sea arch Sourc ce List in D Dialing You can interface n search for a e. The lists ma a contact in y ay contain Lo your desired ocal Contac list when the ts, History, Re e phone is in t emote Phone the dialing ebook and LD DAP. To config gure search s source list in dialing via w web user inter rface:
1. Clic 2. In th colu k on Contact he Search Sou umn and clic ts->Setting. urce List In D k . ialing block, select the de esired list from m the Disable ed The 3. Rep 4. To re 5. To a selected list appears in th eat the step emove the lis adjust the ord 2 to add mo st from the En der of list, clic column. e Enabled co mn, click lumn. he Enabled c ore lists to the nabled colum k or
. The search result ts display on the LCD scre een in the ad justed order. 30 Custom mizing Your P hone 6. Clic k Confirm to accept the c change. Note e You ca an configure s search source e list in dialing via web user interface onl ly. To searc ch for a conta act in the ena abled search h source lists:
kup the hand set, press the e speakerpho one or press t the line key. 1. Pick 2. Ente num er a few cont mber using the tinuous chara e keypad. acters of the contact nam me or the co ntact phone e The mat or contacts in t tches the cha to scroll to the enabled aracters ente o the desired search sourc ered will app d contact an ce lists whose ear on the LC d then place e name or ph CD screen. Y e a call to the hone number r s You can press e contact. Imp porting/Exp porting Con ntact Lists You can can only n manage yo y import or ex our phones lo xport the con ocal directory ntact list via w y via phone web user inte or web user i erface. interface. Bu t you To impor rt an XML file e of contact li ist via web us ser interface:
:
ts->Contacts select a cont
. 1. Clic 2. Clic syste 3. Clic The 4. Clic k on Contact k Browse to s em. k Import XML web user inte k OK to com he contact lis st. L to import th erface prom plete importi ing the conta act list. tact list file (fi le format mu ust be .xml) fr rom your loca al pts "The origi nal contact will be cover red, continue e?". 31 User Guide SIP-T42 2G IP Phone To impor rt a CSV file o of contact list t via web use er interface:
1. Clic 2. Clic syste 3. Clic You list, a For e 4. Clic k on Contact k Browse to s em. k Import CSV can then se and select th example, co k Confirm to ts->Contacts
. select a cont tact list file (fi le format mu ust be.csv) fro om your loca al V to import th lect whether he contact in ntact name, complete im he contact lis r to delete al nformation yo office numb mporting the c t. l old contact ou want to im ber or mobile contact list. ts while impo mport into the e number. orting the con e local direct ntact tory. To expor rt a contact l list via web u user interface e:
k on Contact k Export XML k Save to sav ts->Contacts
. L (or Export C SV). ct list to your ve the conta r local system m. 1. Clic 2. Clic 3. Clic Bla acklist The built can stor delete o the blac automa t-in phone dir e up to 30 co or search for a cklist directory tically. rectory stores ontacts in yo a contact in y, but an inco s the names our phones b the blacklist oming call fro and phone n blacklist direc directory. Yo om the black numbers of th ctory. You ca ou can also d klist directory he blacklist. Y n add, edit, dial a contac y will be rejec ct in cted You To add a a contact to t the blacklist manually:
Pres Pres 1. 2. 3. ss Menu->Dir ss the Add so er the name ds. s or count field. uto is selected he contact fr Ente field 4. Pres Acc If Au to th 5. Pres s or field d. 6. Pres s or field d. 7. Pres s the Save so cklist. ectory->Blac oft key. and the offic ce, mobile o r other numb bers in the co orresponding
, or the Switc ch soft key to o select the d desired acco ount from the e d, the phone rom the loca
, or the Switc e will use the l directory. ch soft key to first available e account w when placing calls o select the d desired ring to one from the Ring
, or the Switc ch soft key to o select the d desired photo o from the Ph hoto oft key to acc cept the cha ange or the B Back soft key to cancel. To move e a contact to o the Blacklis st:
Pres Sele ss Favorites->
ect the desire
>Local Conta ed contact g acts. group. 1. 2. 32 Customizing Your Phone 3. Press the Option soft key and then select Add to Blacklist from the prompt list. The phone user interface prompts "Move selected to Blacklist?"
4. Press the OK soft key to confirm the setting. Operating instructions of adding blacklists, editing blacklists, deleting blacklists, placing call to blacklists and searching for contact in the blacklist, refer to the operating instructions of Local Directory on page 25. Remote Phonebook You can access your corporate directory through your phone. You can add local contacts from the corporate directory. You can also dial a contact from the corporate directory. You can configure your new phone to access up to 5 corporate directories. Contact your system administrator for the access URL of the corporate directory. To configure an access URL for remote phonebook via web user interface:
1. Click on Contacts->Remote Phone Book. 2. Enter the access URL in the URL field. 3. Enter the name in the Name field. 4. Click Confirm to accept the change. To access your corporate directory via phone user interface:
1. Press Menu->Directory->Remote Phone Book. If Remote Phone Book is added to the favorite, press Favorites->Remote Phone Book. 2. Select the desired remote group, and then press the Enter soft key. The phone connects to load the corporate directory, and then displays the corporate contact list on the LCD screen. 3. Press the Back soft key to back to the previous interface. To search for a contact in the corporate directory:
1. Press Menu->Directory->Remote Phone Book. 2. Select the desired remote group, and then press the Enter soft key to load the corporate directory. 3. Press the Search soft key. 4. Enter a few continuous characters of the contact name or continuous numbers of the contact phone number using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen. You can dial from the result list. To place a call from the corporate directory:
33 User Guide SIP-T42 2G IP Phone 1. Pres 2. Sele corp 3. Sele 4. Pres s Menu->Dire ect the desire porate direct ectory->Remo ed remote gro tory. ote Phone Bo oup, and the ook. en press the E ed contact in n the corpora ate directory. ect the desire s the Dial sof ft key. Enter soft key y to load the In additi corpora on, you can te directory w enable the p when receivi phone to pre ing a call. esent the call ler identity sto ored in the To enab le the presen ntation of cal ller identity st tored in the r emote phone ebook:
1. Clic 2. Sele 3. Ente
(sec The 4. Clic ts->Remote P rom the pull-
k on Contact ect Enabled fr period of co er the refresh conds) field. default value k Confirm to e is 3600 seco accept the c Phone Book.
-down list of S orporate dire onds. change. SRemote Nam ctory in the S me. SRemote Nam me Flash Time e Ca all Histor ry Mana agement t The SIP-T Calls and check th list. You s T42G IP phon d Forwarded he call history should enab e maintains c d Calls. The ca y, dial a call, le the history call history lis all history list add a conta y record featu sts of Dialed C supports up act or delete ure in advan Calls, Receiv to100 entries e an entry fro ce. ed Calls, Miss s in all. You ca m the call his sed an story To enab le the history y record featu ure via phone e user interfa ace:
s Menu->Cal 1. Pres 2. Pres s or field d. 3. Pres s the Save so To chec k the call his tory:
ll Feature->O
, or the Switc thers->Gene ch soft key to ral. o select Enab bled from the e History Reco ord oft key to acc cept the cha ange or the B Back soft key to cancel. 1. Pres The 2. Pres Call 3. Pres 4. Pres The s the History LCD screen d s or s and Forwar s or s the Option detailed info soft key. displays All C to switch be rded Calls. to select the Calls list. etween All C e desired ent soft key, and d then select ormation of th he entry app alls, Dialed C Calls, Receive ed Calls, Miss sed try. Detail from t pears on the L the prompt li ist. LCD screen. To dial a a call from the e call history y list:
1. Pres s the History soft key. 34 Custom mizing Your P hone etween All C alls, Dialed C Calls, Receive ed Calls, Miss sed 2. Pres Call 3. Pres 4. Pres s or s and Forwar s or s the Send so to switch be rded Calls. to select the oft key. e desired ent try. To add a a contact fro m the call his story list:
soft key. to switch be rded Calls. to select the s the History s or s and Forwar s or s the Option prompt list. 1. Pres 2. Pres Call 3. Pres 4. Pres the 5. Ente er the desired key. etween All C alls, Dialed C Calls, Receive ed Calls, Miss sed e desired ent try. Add to Cont soft key, and d then select tacts (or Add d to Blacklist) from d values in th e correspond ding fields. A nd then pres ss the Save so oft For more e information n, refer to Co ntact Manag gement on p page 24. To delete e an entry fro om the call h history list:
1. Pres 2. Pres Call 3. Pres 4. Pres s the History s or s and Forwar s or s the Delete soft key. to switch be rded Calls. to select the soft key. e desired ent try. etween All C alls, Dialed C Calls, Receive ed Calls, Miss sed The 5. Press LCD screen p prompts "Delet te the selecte ed records?". s the OK soft k key to confirm m the deleting g or the Canc el soft key to cancel. To delete e all entries f from the call history list:
Pres ss the History ss or lls and Forwa ss the Option ss the OK sof y soft key. to switch b arded Calls. n soft key, an t key. Pres Cal Pres Pres 1. 2. 3. 4. 5. etween All C Calls, Dialed C Calls, Receiv ved Calls, Mis ssed d then selec t Clear from t the prompt li ist. The LCD screen p prompts "Clea ar all records?
?". Pres ss the OK soft key to confirm m the deleting g or the Canc cel soft key to o cancel. Sy ystem Cu ustomiz ations He adset Us se Physical activate ly connect yo e/deactivate our headset, e it for use.
, refer to Pho ne Installatio on on page 1 1 and 35 User Guide SIP-T42G IP Phone Headset Activation/Deactivation To activate the headset mode:
1. Press on the phone. The HEADSET key LED illuminates solid green when the headset mode is activated. Press the line key or the Answer soft key to answer a call, the call will connect to your headset automatically. Enter the desired number and then press the Send soft key, the phone will place the call by using the headset automatically. For more information about using the headset to place a call, refer to Placing Calls on page 51. To deactivate the headset mode:
1. Press again on the phone. The HEADSET key LED turns off when the headset mode is deactivated. Headset Prior You can use headset in priority when enabling the headset prior feature. This feature is especially useful for permanent or full-time headset users. To enable headset prior via web user interface:
1. Click on Features->General Information. 2. Select Enabled from the pull-down list of Headset Prior. 3. Click Confirm to accept the change. To use headset prior, you should activate the headset mode in advance:
1. Physically connect the headset. 2. Press to activate the headset mode. Note If the headset prior feature is enabled, the headset mode will not be deactivated until you press the HEADSET key again. Dual Headset You can use two headsets when enabling the dual headset feature. To use this feature, you must physically connect headsets to the headset jack and handset jack respectively. Once the phone joins in a call, people with the headset connected to the headset jack has a full-duplex conversation, another people with the headset connected to the handset jack is only allowed to listen to. To enable dual headset via web user interface:
1. Click on Features->General Information. 36 Customizing Your Phone 2. Select Enabled from the pull-down list of Dual Headset. 3. Click Confirm to accept the change. DSS Keys There are two types of DSS keys: Line Keys and Programmable Keys. The details will be introduced as following. The SIP-T42G IP phone supports 27 line keys. Line Keys You can assign predefined functionalities to the line keys. You can also define a label for the line key feature which will appear on the LCD screen. Line keys allow you to use quick access features such as call return and voice mail. The Line keys LED will indicate the monitoring status when the keys a reassigned specific features, such as BLF and Shared Line. The default key type of line key 1-6 is Line. The default key type of line key 7-27 is N/A, which indicates that this line key provides no functionality. To configure the Line key via phone user interface:
1. Press Menu->Call Feature->DSS Keys. 2. Select the desired Line key, and then press the Enter soft key. 3. Select the desired key type from the Type field. 4. 5. 6. 7. 8. 9. Press the Save soft key to accept the change or the Back soft key to cancel.
(Optional.) Select the desired key event type from the Key Event field.
(Optional.) Select the desired line from the Account ID field.
(Optional.) Enter the string that will appear on the LCD screen in the Label field.
(Optional.) Enter the corresponding value in the Value field.
(Optional.) Enter the corresponding value in the Extension field. You can also configure the Line key via web user interface at the path Dsskey->Line Key. You can assign functionalities to 27 line keys. When you assign functionality to line keys located in line key 1-9, the labels of the line key are displayed on the first page of line keys. The following figure shows an example of the line keys:
When you assign functionality to line key located in line key 10-27, the label of the line key is displayed on the second or third page of the line keys. Each page can display 9 line key labels at most. The right lowest line key is used to switch pages of the line keys. The following figure shows an example of the line keys:
The following table lists the page icon status:
Icons Description 37 User Guide SIP-T42 2G IP Phone 2 3 1 1 1 Indicates s the current page of the line keys. Indicates s the non-cur rrent page of f the line key s. Fast flash ing:
The BLF m non-curre monitored use ent page. er receives a n incoming c call on the Solid:
There is a a parked call on the non-c current page e. Fast flash ing:
The line re eceives an in ncoming call on the non-c current page e. The Line key features s are explaine ed in the follo owing subch apters in det tail:
Line Spee ed Dial
Voic ce Mail
Pick k Up
Grou up Pickup
DTM MF
Prefi ix Loca al Group XML L Group XML L Brower LDA AP
Con nference
Forw ward Tran nsfer
Hold d
DND D
SMS
Grou up Listening
Zero o-Touch
URL
Keyp pad Lock For more e information n, contact yo our system ad dministrator. Line 38 Customizing Your Phone You can use this key feature to accept the incoming calls, place active calls on hold or resume a held call. It performs the same as a hard line key. Dependencies: Type (Line) Account ID (the account this feature will be applied to) Value (Default/Lock/Float) Usage: When receiving an incoming call, the DSS key LED flashes green:
1. Press the DSS key to accept the incoming call. 2. Press the DSS key to place the active call on hold. 3. Press the DSS key again to resume the held call. If Auto is selected from the Account ID field, press the DSS key when the phone is idle, you can then dial out using the first available account. When you select Lock in the Value field, the line keys located in the same position of the other page will be automatically assigned Line feature with Lock filled in the Value field. Then you can use this key on every page. This feature is only applicable to line key 1-9. When you select Float in the Value field, the phone will automatically switch to the page where the line receives an incoming call. Speed Dial You can use this key feature to speed up dialing the numbers often used or hard to remember. Dependencies: Type (Speed Dial) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the number you want to dial out) Usage: Press the DSS key to dial out the number specified in the Value field, using the account selected from the Account ID field. Voice Mail You can use this key feature to connect voice mail quickly. For more information, refer to Voice Mail on page 85. Dependencies: Type (Key Event) Key Event (Voice Mail) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the voice mail access code) Usage: Press the DSS key to dial out the voice mail access code, you can follow the voice prompt to listen to the voice mails. Pick Up 39 User Guide SIP-T42G IP Phone You can use this key feature to answer someone elses incoming call on the phone. Dependencies: Type (Key Event) Key Event (Pick Up) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the direct pickup code followed by the specific phone number) Usage: Press the DSS key on your phone when the specific phone number receives an incoming call. The call is answered on your phone. Group Pickup You can use this key feature to answer incoming calls in a group that is associated with their own group. Dependencies: Type (Key Event) Key Event (Group Pickup) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the group pickup feature code) Usage: Press the DSS key on your phone when a phone number in the group receives an incoming call. The call is answered on your phone. DTMF You can use this key feature to send the specification of arbitrary key sequences via DTMF. Dependencies: Type (Key Event) Key Event (DTMF) Label (key label displayed on the LCD screen) Value (DTMF sequence) Note DTMF sequence is allowed to be: "0-9", "*", "#" and "A-D". Usage: Press the DSS key during an active call to send the key sequence specified in the Value field. Prefix You can use this key feature to add a specified prefix number before the dialed number. Dependencies: Type (Key Event) Key Event (Prefix) Label (key label displayed on the LCD screen) 40 Customizing Your Phone Value (the prefix number) Usage: Press the DSS key when the phone is idle, the phone enters into the dialing screen and displays the prefix number which you specified in the Value field, enter other digits and then dial out. Local Group You can use this key feature to access the contact group in the local directory quickly. For more information, refer to Local Directory on page 25. Dependencies: Type (Key Event) Key Event (Local Group) Local Group (the contact group name you want to access) Label (key label displayed on the LCD screen) Usage: Press the DSS key to access the contact group specified in the Local Group field. XML Group You can use this key feature to access the remote group in your corporate directory quickly. You should configure the remote phonebook in advance. For more information, refer to Remote Phonebook on page 33. Dependencies: Type (Key Event) Key Event (XML Group) XML Group (the remote group name you want to access if the remote phonebook is configured) Label (key label displayed on the LCD screen) Usage: Press the DSS key to access the remote group specified in the XML Group field. XML Browser You can use this key feature to access the XML browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc. Dependencies: Type (Key Event) Key Event (XML Browser) Label (key label displayed on the LCD screen) Value (the access URL for xml browser) Usage: Press the DSS key to access the Xml browser specified in the Value field. LDAP You can use this key feature to access the LDAP search interface quickly. Dependencies: Type (Key Event) Key Event (LDAP) Label (key label displayed on the LCD screen) 41 User Guide SIP-T42G IP Phone Usage:
1. Press the DSS key to access the LDAP search interface. 2. Enter a few continuous characters of the contact name or continuous numbers of the contact phone number using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen. Conference You can use this key feature to set up a conference call. For more information, refer to Conference on page 66. Dependencies: Type (Key Event) Key Event (Conference) Label (key label displayed on the LCD screen) Value (the number you want to add to the conference) Usage: Press the DSS key during an active call to set up a conference with the number specified in the Value field. Note When leaving the Value field blank, the DSS key performs the same as the Conference soft key during a call. Forward You can use this key feature to forward an incoming call to someone else. For more information, refer to Call Forward on page 61. Dependencies: Type (Key Event) Key Event (Forward) Label (key label displayed on the LCD screen) Value (the number you want to forward to) Usage: Press the DSS key to forward an incoming call to the number specified in the Value field. Note When leaving the Value field blank, the DSS key performs the same as the Forward soft key when receiving an incoming call. Transfer You can use this key feature to handle the call differently depending on the transfer mode on DSS key when there is an active call on the phone. Dependencies: Type (Key Event) Key Event (Transfer) Label (key label displayed on the LCD screen) 42 Customizing Your Phone Value (the number you want to transfer to) Usage:
When the transfer mode on DSS key is Blind Transfer, press the DSS key to complete the blind transfer to the number specified in the Value field.
When the transfer mode on DSS key is Attended Transfer, press the DSS key to dial out the number specified in the Value field, and then you can perform the attended or semi-attended transfer.
When the transfer mode on DSS key is New Call, press the DSS key, the number specified in the Value field displays on the LCD screen, and then you can perform the blind, attended or semi-attended transfer. Note You can configure the transfer mode on DSS key via web user interface at the path Features->Transfer. For more information on how to configure the transfer mode on DSS key, refer to Busy Lamp Field (BLF) on page 75. When leaving the Value field blank, the DSS key performs the same as the TRANSFER key or the Transfer soft key during a call. For more information, refer to Call Transfer on page 65. Hold You can use this key feature to place an active call on hold or retrieve a held call. Dependencies: Type (Key Event) Key Event (Hold) Label (key label displayed on the LCD screen) Usage:
1. Press the DSS key during an active call to place the call on hold. 2. Press the DSS key again to retrieve the held call. DND You can use this key feature to activate or deactivate the DND mode. Dependencies: Type (Key Event) Key Event (DND) Label (key label displayed on the LCD screen) Usage:
1. Press the DSS key to activate the DND mode. 2. Press the DSS key again to deactivate the DND mode. Note When the DND mode is activated, the incoming calls will be rejected automatically. 43 User Guide SIP-T42G IP Phone SMS You can use this key feature to quick access the text message feature. For more information, refer to Short Message Service (SMS) on page 84. Dependencies: Type (Key Event) Key Event (SMS) Label (key label displayed on the LCD screen) Usage: Press the DSS key when the phone is idle to access the text message feature. Group Listening You can use this key feature to activate the Speakerphone and Handset/Headset mode at the same time. It is suitable for the group conversation which has more than one person at one side. You are able to speak and listen through the handset/headset, meanwhile the others nearby can only listen through the speaker. Dependencies: Type (Key Event) Key Event (Group Listening) Label (key label displayed on the LCD screen) Usage:
1. During a call, press the DSS key to activate the group listening mode. You can then speak and listen through the handset/headset, other people at your side can listen through speaker at the same time. 2. Press the DSS key again to deactivate the group listening mode. Zero-Touch You can use this key feature to configure auto provision and network parameters quickly. Dependencies: Type (Key Event) Key Event (Zero-Touch) Label (key label displayed on the LCD screen) Usage:
1. Press the DSS key to access the zero-touch screen. 2. Press the OK soft key within a few seconds. 3. Configure the network parameters in the corresponding fields. 4. Press the Next soft key. 5. Configure the auto provision parameters in the corresponding fields. 6. Press the OK soft key. The phone will reboot to update configurations. URL You can use this key feature to trigger the phone to send a HTTP GET request contained a specific URL. 44 Customizing Your Phone Dependencies: Type (URL) Label (key label displayed on the LCD screen) URL (the URL contained in the HTTP GET request) Usage: Press the DSS key to trigger the phone to send a HTTP GET request contained the URL specified in the URL field. Keypad Lock You can use this key feature to immediately lock the keypad of your phone instead of long pressing . For more information, refer to Keypad Lock on page 21. Dependencies: Type (Key Event) Key Event (Keypad Lock) Label (key label displayed on the LCD screen) Usage: Press the DSS key to immediately lock the keypad of your phone instead of long pressing . Programmable Keys You can customize the soft keys, navigation keys and function keys on the keypad. To customize the programmable keys via web user interface:
1. Click on Dsskey->Programmable Key. 2. Customize specific features for these keys. 3. Click Confirm to accept the change. Note You can configure the programmable keys via web user interface only. Account Management You can register one or multiple accounts on the SIP-T42G IP phone. You can also configure each line key associated with an account or configure multiple line keys associated with an account. Account Registration To register an account via phone user interface:
1. Press Menu->Advanced (password: admin) ->Account. 2. Select the desired account and then press the Enter soft key. 3. Select Enabled from the Account Status field. 4. Enter the desired values in Label, Display Name, Register Name, User Name, Password and SIP Server1 fields respectively. Contact your system administrator for 45 User Guide SIP-T42G IP Phone more information. 5. Press the Save soft key to accept the change or the Back soft key to cancel. 6. Repeat steps 2 to 5 until you have registered all accounts. The following figures show single or multiple accounts registered on the phone:
Single account:
Multiple accounts:
To disable an account via phone user interface:
1. Press Menu->Advanced (password: admin) ->Account. 2. Select the desired account and then press the Enter soft key. 3. Select Disabled from the Account Status field. 4. Press the Save soft key to accept the change or the Back soft key to cancel. You can also register or disable an account via web user interface at the path Account->Register. Multiple Line Keys per Account You can configure multiple line keys associated with an account. This enhances call visualization and simplifies call handling. If this is the case, the LCD screen could resemble the following figure:
Incoming calls to this line will be distributed evenly among the available line keys. Similarly, outgoing calls will be distributed. Your phone can be configured to have a combination of lines with a single line key and lines with multiple line keys. Dial Plan Dial plan is a string of characters that governs the way your SIP-T42GIP phone processes the inputs received from your phone keypad. The SIP-T42G IP phone supports the following dial plan features:
Replace Rule
Dial-now
Area Code
Block Out The basic expression syntax you need to know:
The dot "." can be used as a placeholder or multiple placeholders for Description Syntax
. 46 Customizing Your Phone Syntax Description x
[]
()
$
any character. Example:
"12." would match "123", "1234", "12345", "12abc", etc. An "x" can be used as a placeholder for any character. Example:
"12x" would match "121", "122", "123", "12a", etc. The square brackets "[]" can be used as a placeholder for a single character which matches any of a set of characters. Example:
"91[5-7]1234" would match "9151234", "9161234", "9171234", etc. The parentheses "( )" can be used to group together patterns, for instance, to logically combine two or more patterns. Example:
"([1-9])([2-7])3" would match "923", "153", "773",etc. The $ should be followed by the sequence number of a parenthesis. The $ plus the sequence number means the whole character or characters placed in the parenthesis. The number directs to the right parenthesis when there are more than one. Example:
A replace rule configuration: Number: "9([5-7])(.)", Replace: "5$2". When you enter "96123" to dial out on your phone, the number will be replaced as "5123" and then dialed out. $2 means the characters in the second parenthesis, that is, 123. Note You can configure the dial plan rules via web user interface only. Replace Rule You can configure one or more replace rules to remove the specified string and replace it with another string. You can configure a pattern with wildcards (expression syntax refer to the table above), so that any string that matches the pattern will be replaced. This feature is convenient for you to dial out a long number. For example, a replace rule is configured as "Prefix: 1" and "Replace: 1234567", when you try to dial out the number 1234567, you just need to enter 1 on the phone and then press the Send soft key. To add a replace rule via web user interface:
1. Click on Settings->Dial Plan->Replace Rule. 2. Enter the string (e.g., 2xx) in the Prefix field. 3. Enter the string (e.g., 12345) in the Replace field. 4. Enter the desired line ID in the Account field or leave it blank. 5. Click Add to add the replace rule. When you enter the number 234 using the keypad and then dial out, the phone will dial out 12345 instead. Note The valid value of Account field can be one or more digits among 1, 2, 3, 4, 5 and 6. Each digit must be separated by a ,. For example: when you enter the value 1, 2 in the Account field, this replace rule will apply to account1 and account2. If you leave the Account field blank or enter an invalid value, then the replace rule will apply to all accounts. 47 User Guide SIP-T42G IP Phone To edit a replace rule via web user interface:
1. Click on Settings->Dial Plan->Replace Rule. 2. Select the desired replace rule by checking the checkbox. 3. Edit the values in the Prefix and Replace fields. 4. Enter the desired line ID in the Account field or leave it blank. 5. Click Edit to edit the replace rules. To delete one or more replace rules via web user interface:
1. Click on Settings->Dial Plan->Replace Rule. 2. Select the one or more replace rules by checking the checkbox(es). 3. Click Del to delete the replace rule(s). Dial-now You can configure one or more dial-now rules on your phone. When the dialed out number matches the dial-now string, the number will be dialed out automatically. For example, a dial-now rule is configured as "2xx", then entering any three-digit string begins with 2 will be dialed out automatically on the phone. To add a dial-now rule via web user interface:
1. Click on Settings->Dial Plan->Dial Now. 2. Enter the desired value (e.g., 1234) in the Dial Now Rule field. 3. Enter the desired line ID in the Account field or leave it blank. 4. Click Add to add the dial-now rule. When you enter the number 1234 using the keypad, the phone will dial out 1234 automatically without pressing any key. Note You can also edit or delete the dial-now rule, refer to Replace Rule on page 47 for more information. Time Out for Dial-Now Rule You can configure the interval for dial-now rules. That is, you can configure your phone to dial out the phone number automatically, which matches a dial-now rule, after the specified delay time. To configure the time out for dial-now rule via web user interface:
1. Click on Features->General Information. 2. Enter the time within 1-14 (in seconds) in the Time Out for Dial Now Rule field. 3. Click Confirm to accept the change. 48 Customizing Your Phone Area Code Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas in a country. This feature is necessary only when dialing the number outside the code area. For example, area code is configured as "Code: 011, Minimum Length: 4, Maximum Length: 11", then when you dial out the number "56789", which has the digits between 4 to 11, the phone will add the area code and dial out the number
"01156789". To configure the area code and lengths via web user interface:
1. Click on Settings->Dial Plan->Area Code. 2. Enter the desired values in the Code, Min Length (1-15) and Max Length (1-15) fields. 3. Enter the desired line ID in the Account field or leave it blank. 4. Click Confirm to accept the change. Note The default values of minimum and maximum length are 1 and 15 respectively. Block Out You can block some specific numbers from being dialed on your phone. When you dial a block out number on your phone, the dialing will fail and the LCD screen will prompt
"Forbidden Number". To add a block out number via web user interface:
1. Click on Settings->Dial Plan->Block Out. 2. Enter the desired value in the BlockOut Number field. 3. Enter the desired line ID in the Account field or leave it blank. 4. Click Confirm to add the block out number. Emergency Number Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services. You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation. Note Contact your local phone service provider for available emergency numbers in your area. 49 User Guide SIP-T42G IP Phone To specify emergency numbers via web user interface:
1. Click on Features->Phone Lock. 2. Enter the emergency services number in the Emergency field. For multiple numbers, enter a "," between each emergency number. The default emergency numbers are 120, 911 and 110. 3. Click Confirm to accept the change. Live Dialpad You can enable the live dialpad feature on the SIP-T42G IP phone, which enables the IP phone to automatically dial out the phone number without pressing any other key. You can also configure a period of time before automatically dialing out the phone number. To enable the live dialpad via web user interface:
1. Click on Settings->Preference. 2. Select Enabled from the pull-down list of Live Dialpad. 3. Enter the desired delay time in the Inter Digit Time (1~14) (seconds) field. 4. Click Confirm to accept the change. Note The default delay time of live dialpad feature is 4s. You can configure live dialpad via web user interface only. Hotline You can dial a hotline number immediately once you lift the handset, press the speakerphone key or press a line key. You can also configure a period of delay time to dial out the hotline number, the phone will dial out the hotline number automatically after the specified delay time. To configure the hotline number via phone user interface:
1. Press Menu->Call Feature->Others->Hotline. 2. Enter the desired number in the Number field. 3. Enter the delay time in the Hotline Delay0-10(s) field. 4. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure hotline via web user interface at the path Features->General Information. 50 Basic Call Features Basic Call Features The SIP-T42G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call. This chapter provides basic operating instructions for the SIP-T42G IP phone. The topics include:
Placing Calls
Answering Calls
Ending Calls Redialing Numbers Recent Call In Dialing
Auto Answer
Auto Redial
Call Completion
Call Return
Call Mute
Call Hold/Resume
Do Not Disturb (DND)
Call Forward
Call Transfer
Call Waiting
Conference
Call Park
Call Pickup
Anonymous Call
Anonymous Call Rejection If you require additional information or assistance with your new phone, contact your system administrator. Placing Calls You can place a call in three ways using your SIP-T42G IP phone:
51 User Guide SIP-T42 2G IP Phone
Using g the handse et
Using g the speake erphone
Using g the headse et You can other pa n also dial the arty. e number first t, and then c choose the w way you want t to speak to the You can and dial on page n search the c l from the sea e 24 and Cal call history, th arch results. F l History Man he local con For more info agement on tact director ormation, refe n page 34. ry or the remo er to Contac ote phonebo t Manageme ook ent During a by press a call, you ca ing the Spea an alternate b akerphone ke between Spe ey, the HEADS eakerphone, SET key, or pi Headset, or icking up the Handset mo e handset. ode The call to the nu duration of a umber1000 active calls is has lasted 2 s visible on th 20 seconds. e LCD screen n. In the figur re below, the e call To place e a call using g the handset t:
1. Pick 2. Ente 3. Pres k up the hand dset. er the desired s , d number usin
, or the Send ng the keypa d soft key. ad. ult, the # key By defau or set ne either of them
. page 21 y is configured m as send key d as a send k ys. For more i key. You can information, r n set the * key refer to the K y as the send Key as Send o d key on Note e You ca press th examp an also dial us he OK key. Th ple, SIP URI: 36 sing the SIP UR he maximum S 606@sip.com, RI or IP addres SIP URI or IP ad IP: 192.168.1. ss. To obtain t ddress length 15. he IP address is 32 charact s of your phon ters. For ne, Your p more in hone may no nformation. ot support dire ect IP dialing. Contact your r system adm inistrator for To place e a call using g the hands-fr ree speakerp phone mode e:
Do one of the followi ing:
- With h the handse t on-hook, pr ress or the line ke ey to obtain a a dial tone. Ente er the desired Pres s , d number usin or the Send soft key. ng the keypa ad.
- With h the handse t on-hook, en red number u using the key ypad. Pres s ,
, o nter the desir or the Send so oft key. To place e a call using g the headset t:
Do one of the followi ing:
- With h the optiona al headset co onnected, pr ress to a activate the headset mod de. s the line key y to obtain a dial tone. Pres 52 Ba asic Call Fea atures Ente er the desired Pres s , d number usin
, or the Send ng the keypa d soft key. ad.
- With h the optiona al headset co onnected, pr ress to a activate the headset mod de. Ente er the desired Pres s , d number usin
, or the Send ng the keypa d soft key. ad. Note e To perm manently ena ble your head dset, refer to H Headset Prior on page 36. To place e multiple ca lls:
You can during a n have more an active call than one ca l, do one of t all on your SIP
-T42G IP pho
:
the following one. To place e a new call
-
-
Pres s the line key y. The active call is placed d on hold. Ente er the desired Pres s , d number usin
, or the Send ng the keypa d soft key. ad. ey to place th he original ca all on hold. Pres Pres s or the s the New Ca er the desired Ente Pres s , e Hold soft ke all soft key. d number usin
, or the Send ad. ng the keypa d soft key. You can key to re n press o etrieve the de r to switc esired call. ch between the calls, an d then press the Resume soft An nswering g Calls When yo ou are not in another call
, you can an nswer a call in n three ways
:
Using g the handse et
Using g the speake erphone
Using g the headse et Note e You ca soft key ring on n ignore inco y. You can als your phone. oming calls by o activate Do For more info y pressing the o Not Disturb m rmation, refer X key, the Rej mode to igno r to Do Not Di ject soft key o re the incomi sturb (DND) o e or the Silence ng calls witho out on page 59. You ca more in n forward inc nformation, re coming calls to efer to Call For o someone e rward on pag lse by pressing ge 61. g the Forward d soft key. For Answerin ng When Not t in Another C Call In all cas destinat ses, the activ ion. ve call will ap ppear on the LCD screen showing call l duration an d 53 User Guide SIP-T42 2G IP Phone To answe er a call usin ng the handse et:
1. Pick k up the hand dset. To answe er a call usin ng the hands-
-free speake rphone mod e:
Do one of the follow wing:
-
Pres s .
- With soft h the handse key. t on-hook an nd the heads set mode dea activated, p
- With
(the h the handse line key LED t on-hook an flashes gree nd the heads en). set mode dea activated, p To answe er a call usin ng the headse et:
Do one of the followi ing:
-
Pres s . ress the Answ wer ress the line k key
- With h the headse t mode activ vated, press t the Answer s oft key.
- With gree h the headse en). t mode activ vated, press t the line key (
(the line key LED flashes Answerin ng When in A Another Call If you ha ave an active following g:
e call, and a n incoming c call arrives on n the phone, do one of th he
-
Pres s the Answer incoming ca r soft key. all is answered The d and the or iginal call is p placed on ho old.
-
Pres s to acc Pres s or the The incoming ca cess the new Answer soft k all is answered call. key. d and the or iginal call is p placed on ho old. En nding Ca alls To end a a call:
Do one of the followi ing:
If yo ou are using t he handset, press the Ca ancel soft key y or hang up the handset
. If yo ou are using t he headset, press the Ca ancel soft key y. If yo ou are using t he speakerp phone, press or th he Cancel so oft key. To end or press a call placed s the Resume d on hold, you soft key to re u can press th esume the cal he Cancel sof l before endin ft key to end t ng it. the call direct tly,
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-
-
Note e 54 Re edialing Number rs Ba asic Call Fea atures To redial l the last plac ced call from m your phone e:
s twice e. 1. Pres A ca all to your las st placed cal l is attempte d. To redial l a previously y placed cal l from your p phone:
1. Pres 2. Pres s whe n the phone is idle. s or or the Sen to select the nd soft key. e desired ent try from the d dialed calls lis st, and then p press Re ecent Ca all In Dia aling You can should e n check the p enable the re placed calls l ecent call in d list when the dialing featur phone is in t re in advanc he dialing int ce. terface. You To enab le the recent t call in dialin ng feature via a web user in nterface:
1. Clic 2. Sele ck on Contac ect Enabled cts->Setting. from the pull
-down list of Recent Call In Dialing. 3. Clic ck Confirm to o accept the change. Note e You ca an enable the e recent call in n dialing featu ure via web u user interface only. To chec k place calls s list when the e phone is in the dialing in nterface:
55 User Guide SIP-T42 2G IP Phone 1. Pick kup the hand dset, press th e speakerph hone or press the line key. The e phone LCD screen displa ays the place ed calls list. Au uto Answ wer You can feature t n enable the to allow the p auto answer phone to au r feature for a tomatically a a line. You ca answer an inc an use the au coming call o uto answer on the line. To config gure auto an nswer via pho one user inter rface:
1. 2. 3. 4. Pres Sele ss Menu->Ca ect the desire Pres ss or d. field ss the Save s e icon ap Pres The all Feature->A ed line and t
, or the Swit Auto Answer. e Enter soft ke hen press the tch soft key t to select Ena ey. bled from the e Auto Answ er oft key to ac ppears on the ccept the cha ange or the B e LCD screen n. Back soft key y to cancel. You can Account n also configu t->Basic. ure auto answ wer via web user interfac ce at the pat h Note e The au autom uto answer fea matically when ature is not ap n there is an a pplicable to a active call on answer anoth the phone. er incoming c call uto Redia Au al You can when th the time n enable the e called par e to wait betw auto redial f ty is busy. Yo ween redial a eature to red u can also c attempts. dial the phon onfigure the ne number a times of the utomatically and auto redial a To config gure auto red dial via phon ne user interfa ace:
1. 2. 3. 4. 5. Pres ss Menu->Ca ss or Pres field d. all Feature->O
, or the Swit Others->Auto tch soft key t Redial. to select Ena bled from the e Auto Redia al Ente er the desired d time in the val field. The e default time e interval is 10 Ente er the desired d times in the es field. Redial Interv 0s. e Redial Time The e default time ss the Save s Pres es are 10. oft key to ac ccept the cha ange or the B Back soft key y to cancel. al via web us ser interface at the path You can Features n also configu s->General In ure auto redi nformation. To use a uto redial:
56 Ba asic Call Fea atures rty is busy, the e following p prompt will ap ppear on the e LCD screen of When th the phon 1. Pres the 2. Wa The pho he called par ne:
ss the OK sof LCD screen it for a period ne will retry a vate auto red t key to activ of the phone e:
press the OK es as you con d of time or p as many time dial. The follo owing promp t will appear r on soft key to re edial the pho one number. nfigured until the called p party is idle. Ca all Comp pletion You can desired c n use the call callee when completion the callee b feature to no becomes ava otify the calle ailable to rec er who failed eive a call. d to reach a To config gure call com mpletion via phone user i nterface:
1. 2. 3. Pres all Feature->O ss Menu->Ca
, or the Swit ss or mpletion field d. ss the Save s oft key to ac Pres Com Pres Others->Call C tch soft key t Completion. to select Ena bled from the e Call ccept the cha ange or the B Back soft key y to cancel. You can Features n also configu s->General In ure call comp nformation. pletion via w web user inter rface at the p path To use c all completio on:
When th the phon 1. he called par ne:
ss the OK sof tivated. Pres act rty is busy, the e following p prompt will ap ppear on the e LCD screen of t key, the ph one returns t to the idle sc reen and ca ll completion n is Wh scre en the called een of the ph ss the OK sof Pres d party beco hone:
2. t key to redia al the numbe er. omes idle, the e following p rompt appea ars on the LC CD Note e The ca your sy all completion ystem adminis feature is no strator. t available on n all servers. Fo or more inform mation, conta act Ca all Retur rn You can n press a call return key to o place a cal ll back to the e last incomin ng call. To config gure a call re eturn key via phone user interface:
1. Pres 2. Sele 3. Pres s Menu->Cal ect a desired s or ll Feature->DS DSS key.
, or the Switc SS Keys. ch soft key to o select Key Event from th
. he Type field 57 User Guide SIP-T42 2G IP Phone 4. Pres s or d. field 5. tional.) Enter
(Op 6. Pres s the Save so
, or the Switc ch soft key to o select Call Return from t the Key Even nt r the string th at will appea oft key to acc cept the cha ar on the LCD ange or the B D screen in th Back soft key he Label field d. to cancel. You can Dsskey->
n also configu
>Line key. ure a call retu urn key via w web user inter rface at the path Ca all Mute You can then the n mute the m e other party microphone o cannot hear of the active a r you. audio device e during an a active call, a nd To mute a call:
1. Pres s during g an active c call. The illum phone LCD s minates solid g screen indica green when ates that the the call is on call is on mu mute. ute. The Mute e key LED To un-m ute a call:
1. Pres s aga in to un-mute e the call. Ca all Hold/R Resume e You can progress original c message n place an ac s on your pho call on hold. e to the othe ctive call on one, other ca When placin er party while hold. At any alls can be re ng a call on h e waiting. time, at mos eceived and hold, your IP st one active made while PBX might pl e call can be placing the ay a melody in y or To place e a call on ho old:
1. Pres The s or the phone LCD s e Hold soft ke screen shows ey during a c all. s the call is o n hold and th he line key LE ED flashes gre een. Note e The ph hold. one will beep p softly every 3 30 seconds to o remind you t that you still h have a call on n To resum me a held ca ll:
1. Pres s or the e Resume sof ft key. Multiple Calls on Hold d:
If multipl then pre le calls are p ess the Resum laced on ho me soft key to ld, press o retrieve the witch betwee or to sw desired call
. en the calls, a and If more t than two call ls are on hold d, an indicati ion appears on the LCD s screen, for 58 Basic Call Features example "2/4", indicating that this is the second call out of four calls. If multiple calls are on hold on more than one line keys, you can view the details of the calls by pressing the corresponding line key, and then press the Resume soft key to retrieve the call. Do Not Disturb (DND) You can use the DND feature to reject the incoming calls automatically on the phone and the callers can hear a busy signal or a message depending on your server. You can enable/disable the DND feature for the phone system, or you can customize the DND feature for each account or all accounts. The following describes the DND modes:
Phone (default): DND in phone mode means that the DND feature is effective for the phone system. Custom: DND in custom mode means that you can configure the DND feature for each account or all accounts. You can also configure the phone to receive incoming calls from some specific numbers when the DND feature is enabled. To configure the DND mode via web user interface:
1. Click on Features->Forward & DND. 2. In the DND block, mark the desired radio box in the Mode field. 3. Click Confirm to accept the change. 59 User Guide SIP-T42 2G IP Phone Note e Note e 60 You ca an configure t he DND mod e via web use er interface o nly. To activa ate DND in p hone mode:
1. Pres ss the DND so e icon on The oft key when the phone is s idle. n the idle scre een indicate Inco indi oming calls w icates the nu will be rejecte umber of the ed automatic missed calls) s that the DN cally and "n N
) will prompt ND feature is New Missed on the LCD s enabled. Call(s)" ("n"
screen. To activa ate DND in cu ustom mode for a specific c account:
1. 2. 3. 4. 1. 2. 3. Pres ss the DND so e LCD screen The oft key when the phone is s idle. displays a lis st of the acco ounts on the phone. Pres ss or to select th ccount. he desired ac select On to ccept the cha soft key to s oft key to ac ange. Pres Pres ss or ss the Save s e specific line The e icon chang es to icon
. activate DN D. Inco Mis LCD oming calls o sed Call(s)" (
D screen. on the specif
("n" indicates ic line will be s the number e rejected au r of the misse utomatically a d calls) will p and "n New prompt on the e To activa ate DND in cu ustom mode for all accou unts:
The Pres ss the DND so e LCD screen ss the All On ss the Save s the line icons Pres Pres All t oft key when the phone is s idle. displays a lis st of the acco ounts on the phone. soft key to a ctivate DND for all accou unts. oft key to ac ccept the cha ange. s change to i icon . Inco indi oming calls w icates the nu will be rejecte umber of the ed automatic missed calls) cally and "n N
) will prompt New Missed on the LCD s Call(s)" ("n"
screen. The pro The Mis Accoun ompt message ssed Call Log nt->Basic. e displays only feature can b y if the Missed be configured d Call Log fea d via web use ature for the lin er interface at ne is enabled d. t the path The Do settings Not Disturb fe s. For more inf eature is loca formation, co l to the phone ntact your sys e, and may b stem administ be overridden trator. by the server r To config gure the DND D authorized numbers via web user int terface:
1. Clic 2. Sele 3. ck on Feature ect Enabled er the numbe Ente For 4. Clic multiple num ck Confirm to es->Forward &
from the pull ers in the Aut mbers, enter a o accept the
& DND.
-down list of thorized Num a "," between change. DND Emerge mbers (comm n each numb ency. ma separated ber. d) field. When the DND feature is enabled on the phone, the phone can still receive the incoming call from the numbers specified in the Authorized Numbers (comma separated) field. Basic Call Features Call Forward You can configure your phone to forward incoming calls to another party by the static forwarding. You can also forward calls while your phone is ringing, refer to the dynamic forwarding. Static Forwarding You can configure three types of call forward:
Always Forward: Incoming calls are immediately forwarded. Busy Forward: Incoming calls are immediately forwarded if the phone is busy. No Answer Forward: Incoming calls are forwarded if not answered after a period of time. You can enable/disable the call forward feature for the phone system, or you can customize the call forward feature for each account or all accounts. The following describes the call forward modes:
Phone: Call forward in phone mode means that the call forward feature is effective for the phone system. Custom: Call forward in custom mode means that you can configure the call forward feature for each account or all accounts. To configure the call forward mode via web user interface:
1. Click on Features->Forward & DND. 2. In the Forward block, mark the desired radio box in the Mode field. 61 User Guide SIP-T42 2G IP Phone 3. Clic k Confirm to accept the c change. You ca an configure t he call forwa rd mode via w web user inte rface only. To enab le call forwar rd in phone m mode:
ll Feature->C to select th all Forward. he desired fo s Menu->Cal s or key. 1. Pres 2. Pres soft 3. Dep pending on y our selection n:
rwarding typ pe, and then press the Ent ter a.) If you se Forward:
, or the Switc field. elect Always s or ays Forward ation number er the destina he Target field d. tional.) Enter he On Code o r the always f or Off Code f 1) Press Alwa 2) Ente in th 3) (Opt in th ch soft key to o select Enab bled from the e r you want to o forward all i incoming ca alls to forward on c field. code or off co ode respectiv vely b.) If you se elect Busy Fo s or ward field. er the destina en the phone 1) Press Forw 2) Ente whe 3) (Opt the tional.) Enter On Code or orward:
, or the Switc ch soft key to o select Enab bled from the Busy ation number e is busy in the r you want to o forward all i e Target field d. r the busy forw ward on cod Off Code fiel d. de or off cod incoming ca alls to e respective ly in c.) If you se elect No Answ s or wer Forward wer Forward:
:
ch soft key to
, or the Switc field. 1) Press Answ o select Enab bled from the e No Note e 62 Ba asic Call Fea atures 2) Ente inco er the destina oming calls to 3) Press befo s or ore forwardin The default ring t ation number o in the Targe
, or the Switc ng in the Afte time is 12 sec r you want to et field. ch soft key to er Ring Time fi conds. o forward all u unanswered o select the r ield. ring time to w wait 4) (Opt resp s the Save so tional.) Enter pectively in th oft key to acc r the no answ he On Code o cept the cha wer forward o or Off Code f ange or the B on code or of field. Back soft key ff code to cancel. 4. Pres The icon on the idle screen in ndicates the call forward is enabled. To enab le call forwar rd in custom mode:
1. 2. 3. Pres Pres ss Menu->Ca ss or all Feature->C to select th Call Forward. he desired ac ccount, and t then press th to select th he desired for rwarding typ e, and then e Enter soft k press the Ent key. er ss or t key. Pres soft 4. Dep pending on y your selection n:
u can enable ch soft key to e it for a spec o select Enab cific accoun bled from the e t. r you want to o forward all i incoming ca alls to forward on c field. code or off co ode respectiv vely forward for a fic account, the Always F all accounts. After the alw w:
do as below Forward field. ways a.) If you se Forward, you
, or the Switc field. elect Always s or ays Forward ation number er the destina he Target field d. tional.) Enter he On Code o r the always f or Off Code f 1) Press Alwa 2) Ente in th 3) (Opt in th You can forward n also enable was enabled e the always f d for a specif to highlight s soft key. prompts Co 1) Press 2) Press The 3) Press can s or s the All Lines LCD screen p s the OK soft cel. opy to All Line es?. ge or the Ca key to acce ept the chang ncel soft key y to b.) If you se elect Busy Fo s or ward field. er the destina en the phone 1) Press Forw 2) Ente whe 3) (Opt the tional.) Enter On Code or orward, you c
, or the Switc can enable it ch soft key to t for a specifi o select Enab c account. bled from the Busy ation number e is busy in the o forward all i r you want to e Target field d. r the busy forw ward on cod Off Code fiel d. de or off cod incoming ca alls to e respective ly in You can forward n also enable was enabled e the busy for d for a specif rward for all a fic account, accounts. Af fter the busy w:
do as below 63 User Guide SIP-T42 2G IP Phone the Busy Forw ward field. to highlight s soft key. prompts Co 1) Press 2) Press The 3) Press can s or s the All Lines LCD screen p s the OK soft cel. opy to All Line es?. ge or the Ca key to acce ept the chang ncel soft key y to c.) If you se elect No Answ s or wer Forward er the destina oming calls to 1) Press Answ 2) Ente inco 3) Press befo s or ore forwardin wer Forward,
, or the Switc field. ation number o in the Targe
, or the Switc ng in the Afte time is 12 sec The default ring t r you want to et field. ch soft key to er Ring Time fi conds.
, you can en ch soft key to able it for a s o select Enab specific acco bled from the ount. e No o forward all u unanswered o select the r ield. ring time to w wait 4) (Opt resp tional.) Enter pectively in th r the no answ he On Code o wer forward o or Off Code f on code or of field. ff code wer forward f a specific ac the No Answ or all accoun ccount, do a wer Forward fi ield. nts. After the as below:
no opy to All Line es?. ge or the Ca key to acce ept the chang ncel soft key y to You can answer f n also enable forward was e the no answ enabled for to highlight s soft key. prompts Co 1) Press 2) Press The s or s the All Lines LCD screen p s the OK soft cel. 3) Press can ss the Save s ociate line ico Pres 5. The asso oft key to ac ccept the cha ange or the B Back soft key y to cancel. on changes t to . You can Features n also configu s->Forward &
ure forward f DND. eature via w web user inter rface at the p path Note e You ca using th an also enter t he SIP URL or I the SIP URL or IP address, re IP address in fer to Placing the Target fie g Calls on pag eld. For more i ge 51. nformation on n Call for Call fo informa rward feature rward on cod ation, contac e is local to the de or off code ct your system d may be ove e phone, and e may be diffe erent betwee r. administrato erridden by the en servers. For e server settin more ngs. To disab ble call forwa rd in phone m mode:
Do one of the followi ing:
Pres s when n the phone i s idle. Pres Pres s Menu->Cal s or ll Feature->C to select the all Forward. e desired forw warding type e, then press t the Enter soft t key.
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-
64
, or the Switc ch soft key to o select Disab bled to disab ble the call Ba asic Call Fea atures Pres forw s or ward. s the Save so Pres 1. 2. 3. 4. 5. Pres ss or y. key Pres forw ss or ward. ss the Save s Pres oft key to acc cept the cha ange. To disab ble call forwa rd in custom mode for a s specific acco ount:
Pres Pres ss Menu->Ca ss or all Feature->C to select th Call Forward o he desired ac or press ccount, then to select th he desired for rwarding typ when the press the Ent e, then press phone is idle e. ter soft key. s the Enter so ft
, or the Swit tch soft key t to select Disa abled to disa ble the call oft key to ac ccept the cha ange. Dynam mic Forward ding To forwa ard an incom ing call to an nother party:
1. Whe 2. Ente 3. Pres en the phone e is ringing, p er the numbe s , er you want to
, or the Send ress the Forw o forward the d soft key. ward soft key. e incoming c call to. The LCD screen p prompts a ca all forward m message. Ca all Trans sfer You can n transfer a ca all to anothe er party in one e of the three e ways:
Blind d Transfer: Tra ansfer a call d directly to an nother party w without cons sulting. Sem mi-Attended T Transfer: Trans sfer a call wh hen the targe et phone is rin nging.
Atte ended Transfe er: Transfer a call with prio or consulting. To perfo rm a blind tra ansfer:
1. Pres 2. Ente 3. Pres s or the er the numbe s or the e Transfer soft er you want to e Transfer soft t key during a a call. o transfer the e call to. t key to com plete the tra nsfer. Then n the call is c connected to o the number r to which yo ou are transfe erring. To perfo rm a semi-at ttended trans sfer:
s or the er the numbe e Transfer soft er you want to t key during a a call. o transfer the e call to. 1. Pres 2. Ente 3. Pres 4. Pres ringb s or s or the back. to dial out. e Transfer soft t key to com plete the tra nsfer when re eceiving 65 User Guide SIP-T42 2G IP Phone To perfo rm an attend ded transfer:
s or the er the numbe e Transfer soft er you want to t key during a a call. o transfer the e call to. 1. Pres 2. Ente 3. Pres 4. Afte tran s or to dial out. er the party a sfer. answers the c call, press or the Tran nsfer soft key to complete e the If you ar e using a han ndset, the tra ansfer can be e completed d by hanging g up the hand the Cancel so oft dset. by pressing t transfer befo ore the call is connected n cancel the You can key. Ca all Waitin ng You can feature i phone. O busy me disable t n enable or d is enabled, y Otherwise, a essage when the phone to disable the ca you can rece nother incom there is an a o play a warn all waiting fea eive another c ming call is au active call on ning tone wh ature on the call when the utomatically n the phone. en receiving g e call waiting phone. If the he ive call on th ere is an acti the phone w rejected by with a You can also o enable or l. g another cal To config gure call wai iting via phon ne user interf face:
1. 2. 3. 4. 5. Pres ss Menu->Ca ss or Pres field d. all Feature->C
, or the Swit Call Waiting. tch soft key t to select Ena bled from the e Call Waitin g Pres ss or
, or the Swit er the call wa ptional.) Ente Off Code field d. ss the Save s oft key to ac
(Op or O Pres tch soft key t aiting on cod to select Ena e or off code bled from the e respectively e Play Tone f y in the On C field. Code ccept the cha ange or the B Back soft key y to cancel. You can Features n also configu s->General In ure the call w nformation. waiting featur re via web us ser interface at the path Co onferenc ce You can feature. by press parties b you to a n create a co You can cre ing the Confe by pressing th add and remo onference wi eate a confe erence soft k he Manage s ove specific th other part rence betwe key. Then you oft key. The n conference ties using the een an active u can add or network conf parties. phones loc e call and so r remove the ference feat ce al conferenc ome calls on h hold e e conference ure also allow ws The ne contac twork confere ct your system ence feature m administrato is not availab or. ble on all serve ers. For more i information, Note e 66 Loc cal Confe erence Ba asic Call Fea atures The SIP-T This is ca T42G IP phon alled Local C e supports u onference a p to 5 parties nd is the def s (including y ault method yourself) in a of conferen conference ce. call. To set up p a local con nference call
:
ce a call to th s the Confere active call is he first party. ence soft key placed on h hold. 1. Plac 2. Pres The 3. Ente y to create a a new call. er the numbe er of the seco ond party an d press ,
, , or the e Send soft k key. 67 User Guide SIP-T42 2G IP Phone 4. Whe add 5. Pres 6. Ente 7. Whe the 8. Rep en the secon d the second s the Manag er the numbe d party answ party to the e soft key an er of the new nd then press press the Co wers the call,
. conference s the New Ca press , ess the Confe w party and p en the new p third party to party answers o the confere s the call, pre ence. onference sof ft key again t to all soft key.
, or the Se erence soft ke end soft key. ey again to a add eat steps 5 to o 7 until you have added d up to 4 inte nded parties s. To join m multiple calls
(no more tha an 4) in a con nference:
1. Plac plac 2 an 2. Pres acc ce multiple ca ce the first ca nd so on). s the Confere count 1. alls using mu all using acco ltiple differen ount 1, and th nt accounts o hen place th on the phone he second ca e (for examp all using acco ple, ount ence soft key y to join the m multiple calls in the confe erence on During th he conferenc ce call, you c can do the fo ollowing:
-
-
-
-
-
-
-
-
Pres ss or the e Hold soft ke ey to place t the conferen nce on hold. Pres ss the Split so oft key to split t the confere ence call into o some individ dual calls. Pres ss the Manag ss the Far Mu ss the Remov ss the New C ge soft key, a ute soft key to ve soft key to Call soft key to Pres Pres Pres and then pres ss or to select th he desired pa arty. o forbid the p party speakin ng. o remove the e party from t he conferen ce call. o add a new w party. Pres ss to m ute the conf erence call. Pres ss the End Ca all soft key to o drop the co onference ca all. Ne twork Co onference e You can conferen n use network nce with mul k conference ltiple particip e feature on pants. the SIP-T42G IP phone to conduct a This feat ure allows yo ou to perform m the followin ng:
Join two calls tog gether into a a conference e call. Invit e another pa arty into an a active confer rence call. his feature, co e, and config k on Accoun ect the desire system admi ontact your s one via web u gure the pho nt->Advanced d. ce type from ed conferenc To use th advance 1. Clic 2. Sele 3. Ente er the confere ence URI (e.g g., conferenc ce@example he network c nistrator for t user interface e:
conference-U URI in the pull-dow wn list of Conf e.com) in the e. ference Type e Conference e URI 68 Ba asic Call Fea atures field d. k Confirm to 4. Clic accept the c change. To set up p a network c conference c call:
ce a call to th s the Confere active call is he first party. ence soft key placed on h hold. y to create a a new call. er the numbe er of the seco ond party an wers the call, nce. en the secon ond party to s the Confere conference d party answ the conferen ence soft key is placed on hold. er the numbe er of the new party and th en the new p w party to the party answers s the call, pre e. e conference y to create a a new call. 1. Plac 2. Pres The 3. Ente 4. Whe seco 5. Pres The 6. Ente 7. Whe new 8. Rep d press , press the Co
, , or the onference sof e Send soft k ft key to add key. d the hen press ess the Confe
, , or t erence soft ke the Send soft ey to add the e t key. eat steps 5 to o 7 until you have added d all intended d parties. The proc different informat cedures to se t from introdu tion. et up a netwo uced above. ork conferen
. Contact yo ce call for sp ur system ad pecific server ministrator fo rs may be or more Ca all Park You can another room). Y call is pa was par n use call par phone in the You can park arked succes ked, or a visib rk feature to e system (for k an active c ssfully, the res ble indicatio place a call example, a all by pressin sponse is eith n on the LCD on hold, and phone in ano g the call pa er a voice pr D screen. d then retriev other office o ark key on the rompt confirm ve the call fro or conferenc e phone. If th ming that the om ce he e call Note e Call Pa more in ark feature is n nformation. not available on all servers. Contact you ur system adm ministrator for To config gure a call p ark key via p phone user in nterface:
SS Keys. ll Feature->DS ed DSS key.
, or the Switc
, or the Switc
, or the Switc s Menu->Cal ect the desire s or s or s or eld. 1. Pres 2. Sele 3. Pres 4. Pres 5. Pres ID fie 6. Ente ch soft key to ch soft key to ch soft key to o select Key o select Call o select the d Event from th Park from the desired line fr he Type field
. e Key Event f rom the Acco field. ount er the call pa rk feature co ode (contact t your system m administrato or for it) in the e 69 User Guide SIP-T42G IP Phone Value field.
(Optional.) Enter the string that will appear on the LCD screen in the Label field. 7. 8. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure a call park key via web user interface at the path Dsskey->Line Key. To use the Call Park feature:
1. User on phone A places a call to phone B. 2. User on phone A wants to take the call in a conference room for privacy, then presses the call park key on phone A. 3. User on phone A walks to an available conference room where the phone is designated as phone C. The user dials the call park retrieve feature code to retrieve the parked call. The system establishes call between phone C and B. Note The call park feature code and call park retrieve feature code are predefined on the system server. Contact your system administrator for more information. If the parked call is not retrieved within a period of time assigned by the system, the phone performing call park feature will receive call back. Call Pickup You can use call pickup feature to answer someone elses incoming call on the phone. The SIP-T42G IP phone supports the directed call pickup and group call pickup features. Directed call pickup is used for picking up a call that is ringing at a specific phone number. Group call pickup is used for picking up a call that is ringing at any phone number in the group. The pickup group should be predefined, contact your system administrator for more information. You can configure the phone to pick up an incoming call by using the DPickup/GPickup soft key. To use the call pickup feature, you need to configure the call pickup code beforehand on a global or per-line basis via web user interface. Note If there are many incoming calls at the same time, pressing the Gpickup soft key on the phone will pick up the call that rings first. Directed Call Pickup To enable the directed call pickup via web user interface:
1. Click on Features->Call Pickup. 2. 3. Select Enabled from the pull-down list of Directed Call Pickup. Enter the directed call pickup code in the Directed Call Pickup Code field. 70 Basic Call Features 4. Click Confirm to accept the change. Note The directed pickup code above is configured on a global, which applies to all To configure the directed call pickup code on a per-line basis via web user interface:
1. Click on Account. 2. 3. Click on Advanced. 4. Select the desired account from the pull-down list of Account. Enter the directed call pickup code in the Directed Call Pickup Code field. 5. Click Confirm to accept the change. To pick up a call directly:
1. Pick up the handset. The DPickup soft key appears on the LCD screen. 2. Press the DPickup soft key on your phone when a phone receives an incoming call. 3. Enter the ringing phones number. 4. Press the DPickup soft key again. The call is answered on your phone. You can also configure a DSS key as a directed pickup key via phone user interface or web user interface. You can pick up a call by pressing the directed pickup key directly. Group Call Pickup To enable the group call pickup via web user interface:
1. Click on Features->Call Pickup. 2. Select Enabled from the pull-down list of Group Call Pickup. 71 User Guide SIP-T42G IP Phone 3. Enter the group call pickup code in the Group Call Pickup Code field. 4. Click Confirm to accept the change. Note The group pickup code above is configured on a global, which applies to all accounts. To configure the group call pickup code on a per-line basis via web user interface:
1. Click on Account. 2. 3. Click on Advanced. 4. Select the desired account from the pull-down list of Account. Enter the group call pickup code in the Group Call Pickup Code field. 5. Click Confirm to accept the change. To pick up a call in the group:
1. Pick up the handset. The GPickup soft key appears on the LCD screen. 2. Press the GPickup soft key on your phone when a phone in the group receives an incoming call. The call is answered on your phone. You can also configure a DSS key as group pickup key via phone user interface or web user interface. You can pick up a call by pressing the group pickup key directly. Note The directed call pickup code and group call pickup code are predefined on the system server. Contact your system administrator for more information. The call pickup code configured on a per-line basis takes precedence over that configured on a global. 72 An nonymou us Call Ba asic Call Fea atures You can showing to consu configur n use anonym up to the ca ult some of th rable on a pe mous call fea alled party w he services, b er-account b ture to block when you call but you dont basis. k the identity someone. Fo t want to be and phone or example, harassed. An m number from you want to call all is nonymous ca Note e The ano adminis onymous call strator for the feature is not anonymous t available on call on code n all servers. C Contact your s e. and off code system To config gure anonym mous call via phone user i interface:
s Menu->Cal ect the desire 1. Pres 2. Sele 3. Pres s or field d. ll Feature->An ed line and th
, or the Switc nonymous. hen press Ente ch soft key to er soft key. o select Enab bled from the e Anonymous s Call
(Op 4. 5.
(Op 6. Pres tional.) Enter r the anonym mous call on c tional.) Enter s the Save so r the anonym mous call off c oft key to acc cept the cha code in the O code in the O ange or the B On Code field d. Off Code field d. Back soft key to cancel. You can Account n also configu t->Basic. ure anonymo ous call via w web user inter rface at the p path To place e an anonym mous call:
1. Using The g the specific c line on the phone to pla ace a call to o phone B. LCD screen o of phone B p prompts an in ncoming call from anonym mity. An nonymou us Call R Rejectio n You can callers. A delibera rejection n use anonym Anonymous c ately block th n is configura mous call reje call rejection heir identities able on a per ection feature automatica and number r-account ba e to reject inc ally rejects inc rs from showi asis. coming calls coming calls ng up. Anon from anonym from callers w ymous call mous who To config gure anonym mous call reje ection via ph one user inte erface:
1. Pres 2. Sele 3. Pres 4. Pres Reje
(Op 5. 6. s or s or ect field. tional.) Enter s Menu->Cal ect the desire ll Feature->An ed line and th nonymous. hen press Ente he Anonymo ch soft key to er soft key. ous Reject fie o select Enab to scroll to t
, or the Switc eld. bled from the e Anonymous s r the anonym mous call reje ction on cod
(Op tional.) Enter r the anonym mous call reje ction off cod de in the On C de in the Off C Code field. Code field. 73 User Guide SIP-T42G IP Phone 7. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure anonymous call rejection via web user interface at the path Account->Basic. 74 Ad dvanced d Phon ne Feat Advance d Phone Fea atures ures This cha IP phone pter provides e. The topics s operating in include:
nstructions fo or the advanc ced features s of the SIP-T4 42G
Busy y Lamp Field
(BLF)
Call Recording
Inter rcom
Mult ticast Paging g
Mus ic on Hold
Mes ssages If you req system a quire additio onal informati
. administrator ion or assista nce with you ur new phone e, contact yo our Bu usy Lam p Field (
(BLF) You can For exam friends p illuminat For more n use the BLF mple, you ca phone (busy tes solid red o e BLF key LED feature to m n configure a or idle). Whe on your phon D indications, monitor a spec a BLF key on en the friend ne to indicate refer to LED cific user for s the phone fo makes a ca e that the frie Instructions o status chang or monitoring ll, the BLF key ends phone on page 5. ges on the ph g the status o y (line key) LE is in use and hone. of a ED busy. You can phone is phone n pressing more inf n press a BLF k s idle. You ca number recei the BLF key w formation, co key to dial ou an receive a ives an incom when the mo ontact your sy ut the monito visual alert a ming call. Yo onitored pho ystem admin ored phone n nd an audio u can also pi one number r nistrator. number whe o alert when t ick up a call receives an in n the monito the monitore directly by ncoming cal ored ed l. For To config gure a BLF ke ey via phone e user interfac ce:
SS Keys. s Menu->Cal ect the desire s or s or , eld. ll Feature->DS ed DSS key.
, or the Switc
, or the Switc 1. Pres 2. Sele 3. Pres 4. Pres ID fie 5. Ente 6.
(Op ch soft key to ch soft key to o select BLF fr select the de rom the Type esired line fro e field. om the Acco ount er the phone number or e extension you u want to mo tional.) Enter r the string th at will appea ar on the LCD onitor in the V D screen in th Value field. he Label field d. 75 User Guide SIP-T42G IP Phone
(Optional.) Enter the pickup code in the Extension field. 7. 8. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure the BLF key via web user interface at the path Dsskey->Line Key. You can enable audio alert for BLF pickup feature on the phone. This allows the monitoring phone to play a warning tone, when the monitored phone number receives an incoming call. You can also enable visual alert for BLF pickup feature on the phone. This allows the LCD screen of the monitoring phone to display the caller ID, when the monitored phone number receives an incoming call. To enable the visual and audio alert feature via web user interface:
1. Click on Features->Call Pickup. 2. 3. Select Enabled from the pull-down list of Visual Alert for BLF Pickup. Select Enabled from the pull-down list of Audio Alert for BLF Pickup. 4. Click Confirm to accept the change. When the monitored phone number receives an incoming call, the following occurs on the monitoring phone:
The phone plays a warning tone (if enabled). The BLF key LED flashes red. The caller ID appears on the LCD screen (if enabled). 76 Advanced Phone Features In the following figure, the phone LCD screen shows an incoming call from 3606 on the monitored line. Note If your phone is locked and the type of the keypad lock is set to be Function Keys or All keys, you cannot use the Pickup, Dial, New Call and Cancel soft keys appear in the figure above until unlocked. When there is an active call on the IP phone, you can transfer the active call to the monitored phone number directly by pressing the BLF key. The phone transfers the active call differently depending on the transfer mode on DSS key. To configure the transfer mode on DSS key via web user interface:
1. Click on Features->Transfer. 2. Select the desired transfer mode from the pull-down list of Transfer Mode via DSSkey. Depending on your selection:
-
-
-
If you select Blind Transfer, press the BLF key to blind transfer to the monitored phone number. If you select Attended Transfer, press the BLF key to dial out the monitored phone number and then you can perform the attended or semi-attended transfer. If you select New Call, press the BLF key to place a new call to the monitored user. 3. Click Confirm to accept the change. For more information on performing call transfer, refer to Call Transfer on page 65. Call Recording You can record calls by pressing a record key on the SIP-T42G IP phone. There are 2 different ways of configuring call recording and they even work differently:
Record: The phone sends SIP INFO message containing a specific header Record:
on/off to trigger a recording.
URL Record: The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL. 77 User Guide SIP-T42 2G IP Phone The rec more in cord feature is nformation. s not available e on all server rs. Contact yo our system ad dministrator fo r To config gure a Recor rd key via ph hone user inte erface:
SS Keys. 1. Pres 2. Sele 3. Pres 4. Pres 5.
(Op 6. Pres s Menu->Cal ect the desire s or s or tional.) Enter s the Save so ll Feature->DS ed DSS key.
, or the Switc
, or the Switc r the string th ch soft key to ch soft key to at will appea o select Key o select Reco ar on the LCD ange or the B Event from th ord from the D screen in th Back soft key he Type field
. Key Event fie he Label field d. to cancel. eld. oft key to acc cept the cha To config gure a URL Re ecord key via a phone use r interface:
1. Pres 2. Sele 3. Pres 4. Ente 5.
(Op 6. Pres SS Keys. s Menu->Cal ect the desire s or er the URL (e. ll Feature->DS ed DSS key.
, or the Switc g., http://10. ch soft key to 1.2.224/phon o select URL R nerecording. tional.) Enter s the Save so r the string th at will appea oft key to acc cept the cha ar on the LCD ange or the B Record from cgi) in the UR D screen in th Back soft key the Type field d. RL Record file he Label field d. to cancel. ed. You can path Dss n also configu skey->Line Ke ure the Reco ey. ord or URL Rec cord keys via a web user in terface at th he The Reco ord/URL Reco ord keys con ntrol the reco rding and are e available:
Duri ng an active e call
Whe en calls are o on hold or mu ute
Duri ng a blind or r attended tr ansfer
Duri ng a confere ence call
Whe en the phone e prompts yo ou to answer an incoming g call The Reco ord/URL Reco ord keys are not available e:
Whe en there are no connecte ed calls on yo our phone
Whe en you place e a new call To recor d a call:
1. Pres If the and 2. Pres The key s a Record o e recording s the Record or URL Record starts success or URL Recor d key during a sfully, there c rd key LED fla a call. appears on t cording icon ashes green. the LCD scre een s the Record d or URL Reco recording ico on disappea
. LED turns off. ord key again ars from the L n to stop reco CD screen a ording. nd the Reco rd or URL Rec cord Note e 78 Recordin ng status indi ications you Advance d Phone Fea atures need to know w:
Circumstan nce Ic cons on the L LCD screen A record ding is started d appea ars on the LC CD screen A record ding cannot b be started appea ars for 1 seco ond A record ding cannot b d t d ording box is The reco be full The can not be recor rded appea ars for 1 seco ond, then goe es back appea ars for 1 seco ond appea ars for 1 seco ond You can an acce n listen to the ess code to lis recordings s sten to the re tored on you ecordings. ur server syste em. For exam mple, you can n dial Note e The wa system ay listening to administrator the recording r for more info gs may be diff ormation. ferent on diffe erent servers. Contact your r Int tercom Intercom operato with a re automa m is a useful fe r or the secre emote extens tically answe eature in an etary. You ca sion for outgo er the incomi office enviro an press the i oing intercom ng intercom onment to qu ntercom key m calls, and t calls. uickly connec y to automati the remote e ct with the ically connec ct extension will Note e The inte more in ercom feature nformation. e is not availa able on all serv vers. Contact your system a administrator for Ou utgoing In ntercom C Calls To config gure an inter com key via phone user interface:
1. Pres 2. Sele 3. Pres 4. Sele 5. Ente 6.
(Op 7. Pres You can SS Keys. s Menu->Cal ect the desire s or , ect the desire ll Feature->DS ed DSS key.
, or the Switc ed line from th er the remote e extension n ch soft key to he Account I umber in the tional.) Enter s the Save so n also configu r the string th at will appea oft key to acc cept the cha ure an interco om key via w select Interc ID field. e Value field. ar on the LCD ange or the B web user inte com from the e Type field. D screen in th Back soft key rface at the he Label field d. y to cancel. path DSS Key y. To place e an intercom m call:
1. Pres s the interco m key when the phone is s idle. 79 User Guide SIP-T42G IP Phone The phone is automatically connected to the extension specified in the Value field. 2. Press the intercom key again or the Cancel soft key to end the intercom call. Incoming Intercom Calls By default, the SIP-T42G IP phone supports to answer an incoming intercom call automatically. The phone automatically plays a warning tone when it receives an incoming intercom call. In addition, you can enable the phone to mute the microphone when it automatically answers an incoming intercom call. You can also enable the phone to automatically answer an incoming intercom call while there is already an active call on the phone, the active call is placed on hold. Intercom features you need to know:
Intercom features Accept Intercom Intercom Mute Warning Tone Intercom Barge Description Allows you to enable or disable the IP phone to automatically answer an incoming intercom call. Allows you to enable or disable the microphone on the IP phone for Intercom calls. Allows you to enable or disable the IP phone to play a warning tone when the IP phone receives an incoming intercom call. Allows you to enable or disable the IP phone to automatically answer an incoming intercom call while there is already an active call on the phone. To configure intercom features via phone user interface:
1. Press Menu->Call Feature->Intercom. 2. Make the desired changes. 3. Press the Save soft key to accept the change or the Back soft key to cancel. You can also configure these specific parameters via web user interface at the path Features->Intercom. Accept Intercom You can enable or disable the phone to automatically answer an incoming intercom call. If Accept Intercom is enabled, the phone automatically answers an incoming intercom call. If Accept Intercom is disabled, the phone rejects incoming intercom calls and sends a busy signal to the caller. Accept Intercom is enabled by default. Note Your administrator can set a time period delay before the phone automatically answers. Contact your system administrator for more information. Intercom Mute 80 Advance d Phone Fea atures You can automa If Interco Mute is d n mute or un-
tically. If Inte om Mute is di disabled by d
-mute the mic rcom Mute is isabled, the m default. crophone on s enabled, th microphone n the phone f he microphon is un-muted for intercom ne is muted f for incoming calls for intercom g calls. Interco calls. om Warning Tone disable the ph ning Tone is e e intercom c ers the interco hone to play enabled, the all. If Warning om call witho a warning to phone plays g Tone is disa out warning. one when rec s a warning t abled, the ph Warning Ton ceiving an tone to alert hone ne is enabled you d by n enable or d You can m call. If Warn intercom answering the before a tically answe automa default. m Barge Intercom You can call while phone a Intercom call. Inte n enable or d e there is alre automatically m Barge is dis ercom Barge disable the ph eady an activ y answers the sabled, the p is disabled b hone to auto ve call on the e intercom ca phone handle by default. omatically an e phone. If In all and place es an incomin nswer an inco ntercom Barg es the active ng intercom oming interco ge is enabled e call on hold call like a wa om d, the
. If aiting Mu ulticast P Paging You can announc multicas Protocol signaling pre-conf specify u n use multica cements out st paging key l (RTP) stream g. You can co figured multi up to 10 mult st paging to to people w y on the phon m to the pre-c onfigure the cast listening ticast listening quickly and easily forwar within the mul lticast group. ne, which all ows you to se configured m multicast add phone to all ow it to rece g address(es) without invo g addresses. rd time sensit
. You can co end a Real Ti dress(es) witho eive an RTP st olving SIP sign tive onfigure a rt ime Transpor out involving g SIP ream from naling. You c an Se nding RT TP Stream m To config gure a multic cast paging k key via phon e user interfa ace:
s or s Menu->Fea ect the desire 1. Pres 2. Sele 3. Pres 4. Pres 5.
(Op 6. Ente er the multica d. field s or tional.) Enter The 7. Pres You can valid multica s the Save so n also configu Keys. atures->DSS K ed DSS key.
, or the Switc
, or the Switc r the string th ch soft key to ch soft key to at will appea o select Key o select Pagi ar on the LCD Event from th ng from the K D screen in th eld. he Type field
. Key Event fie he Label field d. Value 0008) in the V ast IP address s and port nu umber (e.g., 2 224.5.6.20:10 ast IP address ses range fro oft key to acc cept the cha ure a multica ast paging ke m 224.0.0.0 t ange or the B ey via web us o 239.255.255 Back soft key ser interface 5.255. to cancel. at the path 81 User Guide SIP-T42 2G IP Phone Dsskey->
>Line Key. You can stream v n also configu via web user ure the phon interface. e to use a de efault codec c for sending Multicast RTP P To config gure a defau ult codec for multicast pa ging via web b user interfac ce:
1. Clic 2. Sele The 3. Clic k on Features ect the desire s ->General I ed codec fro Information. m the pull-do ec is G722. default code k Confirm to accept the c change. own list of Mu ulticast Code ec. Note e Note e If G722 indicat 2 codec is use te that is prov ed for multicas iding high de st paging, the e phone LCD s finition voice. screen displa ys icon to o To send RTP stream:
s the multica ast paging ke ey when the p phone is idle
. s RTP to a pre rk then listens ending and re econfigured s to the RTP o eceiving of t multicast ad on the precon he multicast dress (IP: Por nfigured mult RTP there is n rt). Any phon ticast addres no sip signalin e in ss (IP:
ng 1. Pres The the Port invo phone sends local networ
). For both se olved. The multicast pa ging key LED D illuminates s solid green. ure shows a m multicast RTP P session on th he phone:
The 2. Pres 3. Pres following figu s the Hold so s the End Ca oft key to plac all soft key to ce the curren nt multicast R RTP session on n hold. cancel the m multicast RTP session. Multica outgoin ast RTP is one w ng RTP multica way only from asts, all other m sender to th existing calls he multicast a on the phone ddress (es) (re e will be place eceiver). For ed on hold. ceiving R RTP Strea am You can from the specify u n configure th e pre-configu up to 10 mult he phone to ured multicas ticast addres receive a Re st address (es sses that the p eal Time Trans s) without inv phone listens sport Protoco volving SIP sig s to on the ne ol (RTP) strea m gnaling. You c can etwork. You can paging c parame n also change calls by conf ters are: Pag e the behavi figuring spec ging Barge an ior of how the ific paramete nd Paging Pr ndles incomin e phone han ers via web u user interface iority Active. ng multicast e. The specifi c Paging B Barge You can If the pri then it w n use the pag ority of an inc will be ignored ging barge fe coming mult d automatica eature to defi ticast paging ally. If Disable ine the priorit g call is lower ed is selected ty of the voic than that of d from the pu gress. ce call in prog call, the active c ull-down list o of Re 82 Advanced Phone Features Paging Barge, the voice call in progress shall take precedence over all incoming multicast paging calls. The valid values in the Paging Barge field are:
1 to 10: Define the priority of the active call, 1 is the highest priority, 10 is the lowest priority.
Disabled: The voice call in progress shall take precedence over all incoming paging calls. Paging Priority Active You can enable or disable this feature to decide how the phone handles the incoming multicast paging calls, when there is already a multicast paging call on the phone. If enabled, the phone will ignore the incoming multicast paging call with a lower priority, otherwise, the phone will play the incoming multicast RTP and place the previous multicast paging call on hold. If disabled, the phone will automatically ignore all incoming multicast paging calls. To configure multicast listening addresses via web user interface:
1. Click on Contacts->Multicast Paging. 2. Select the desired value from the pull-down list of Paging Barge. 3. Select the desired value from the pull-down list of Paging Priority Active. 4. Enter the multicast IP address (es) and port number (e.g., 224.5.6.20:10008) which the phone listens for incoming RTP multicast in the Listening Address field. 5. Enter the label in the Label field. Label will appear on the LCD screen when receiving the RTP multicast. 6. Click Confirm to accept the change. Note The multicast IP addresses range from 224.0.0.0 to 239.255.255.255. The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest priority. Both the multicast paging sender and the receiver will play a warning tone when pressing the multicast paging key. Music on Hold Music on hold (MoH) is the business practice of playing recorded music to fill the silence that would be heard by the callers who have been placed on hold. To use this feature, you should specify a SIP URI pointing to a Music on Hold Server account, when placing a call on hold, the phone will invite this SIP URI to the Music on Hold Server account. The Music on Hold account automatically answers to the SIP INVITE messages and immediately plays audio from some source located anywhere (LAN, Internet) to the held party. Contact your system administrator for the SIP URI. To configure music on hold server via web user interface:
83 User Guide SIP-T42 2G IP Phone nt. ed account fr ced.
(e.g., sip:mo 1. Clic 2. Sele 3. Clic 4. Ente 5. Clic Whe k on Accoun ect the desire k on Advanc er the SIP URI k Confirm to en you have accept the c change. rom the pull-
down list of A Account. h@sip.com) in the Music on Hold Serv ver field. placed a ca all on hold, th he held party y can then he ear the music c. Note e All invo olved parties c cannot use e ncrypted RTP
(SRTP). Me essages s Sh ort Mess age Serv vice (SMS S) You can message message number indicato n send and re es can be ind e, the phone of waiting m or LED slow fla eceive text m dicated both e LCD screen messages (exa ashes red. messages usin h acoustically will prompt r ample: 3 New ng the SIP-T42 y and visually receiving new w Text Messa 2G IP phone. y. When rece w text messa ge) and an i New text eiving a new text ages with the icon. The pow wer Note e The SM more in MS feature is no nformation. ot available o on all servers. Contact your r system admi inistrator for To read a text messa age:
1. Pres 2. Sele s Menu->Mes ect the desire ssage->Text M ed message a Message->In and press the nbox. e View soft ke ey. If the p to read phone prompt d the new me ts receiving ne essages direct ew text messa tly. ages, you can n also press th he View soft ke ey Note e To send a text messa age:
ssage->Text M ew text messa Message->N age. You ca e. ew Message n press the a bc soft key to o change th e 1. Pres 2. Com inpu 3. Pres 4.
(Op from 5. Ente s Menu->Mes mpose the ne ut mode. s the Send so tional.) Press m the From fie er the numbe oft key. or eld. 84
, or the Switc ch soft key to select the d esired accou unt er you want to o send the m message to in n the To field. Advanced Phone Features 6. Press the Send soft key to send the message or the Back soft key to cancel. You can also send a text message via web user interface at the path Features->SMS. To reply a text message:
1. Press Menu->Message->Text Message->Inbox. 2. Select the desired message and press the Reply soft key. 3. Compose the new text message. You can press the abc soft key to change the input mode. 4. Press the Send soft key after completing the content. To delete a text message:
1. Press Menu->Message->Text Message->Inbox (Sent Box, Outbox or Draftbox). 2. Select the desired message and then press the Option soft key. 3. Select Delete to delete the desired message. The LCD screen prompts "Delete the selected message?". 4. Press the OK soft key to delete this message or the Cancel soft key to cancel. Note You can also delete all text messages by pressing the Option soft key and then select Delete All. For more information, refer to the above steps. You can also delete a specific message after retrieving by pressing the Delete soft key. Voice Mail You can leave voice mails for someone else on the SIP-T42G IP phone. You can also listen to the voice mails stored in a centralized location. When receiving a new voice mail, the phone will play a warning tone. The power indicator LED will slow flash red. The phone LCD screen will prompt receiving a new voice mail and an icon. Note Voice Mail feature is not available on all servers, contact your system administrator for more information. To leave a voice mail:
You can leave a voice mail for someone else when he/she is busy or inconvenient to answer the call. Follow the voice prompt from the system server to leave the voice mail, and then hang up after completing the voice mail. To configure voice mail access codes via phone user interface:
1. Press Menu->Message->Voice Mail->Set Voicemail. 2. Press the navigation keys to highlight the account which you want to set. 85 User Guide SIP-T42G IP Phone 3. Press the 123 soft key to select the proper input mode and then enter the voice mail access code (e.g., *97). 4. Press the Save soft key to accept the change or the Back soft key to cancel. Note Voice mail access code must be predefined on the system server. Contact your system administrator for the more information. To listen to the voice mails:
1. When the phone user interface prompts receiving new voice mails and the power indicator LED slow flashes red, press or the Connect soft key to dial out the access voice mail code. 2. Follow the voice prompt to listen to the voice mails. Note Before listening to the voicemails, make sure the voice mail access code has been configured. When all new voice mails are retrieved, the power indicator LED will stop flashing. To view the voicemail via phone user interface:
1. Press Menu->Message->Voice Mail->View Voicemail. The phone LCD screen displays the amount of the voice mails that includes new or old voice mails. 2. Select an account and then press the Connect soft key to listen to the voice mails. Message Waiting Indicator (MWI) The SIP-T42G IP phone supports MWI feature when receiving a new voice message. If someone leaves you a voicemail, you will receive a message waiting indicator. MWI will be indicated in three ways: a warning tone, the power indicator LED illuminates slow flashing red and an indicator message (including a voice mail icon) appears on the LCD screen. This is cleared only when you retrieve all voicemails or delete them. For some particular servers, the MWI service is unsolicited. So the SIP-T42G IP phone just need to handle the MWI messages sent from the server. But for some servers, the MWI service is solicited. In this case, the SIP-T42G IP phone must enable the MWI Subscription for MWI messages. Note MWI service is not available on all servers. Contact your system administrator for more information. The MWI Subscription parameters you need to know:
86 Advanced Phone Features Options Description Subscribe for MWI Enable or disable a subscription for MWI service. MWI Subscription Period Subscribe MWI to VM Period of MWI subscription. The IP phone sends refresh SUBSCRIBE request before initial SUBSCRIBE expiration Enable or disable a subscription to the voice mail number for MWI service. To use this feature, you should also configure the voice mail number. Note Whether the phone subscribes the MWI messages to the account or the voice number depends on the server. Contact your system administrator for more information. To enable MWI subscription via web user interface:
1. Click on Account. 2. Select the desired account from the pull-down list of Account. 3. Click on Advanced. 4. Select Enabled from the pull-down list of Subscribe for MWI. 5. Enter the period time in the MWI Subscription Period (seconds) field. 6. Click Confirm to accept the change. The IP phone will subscribe to the account number for MWI service by default. To enable the Subscribe MWI to VM feature via web user interface:
Select the desired account from the pull-down list of Account. 1. Click on Account. 2. 3. Click on Advanced. 4. 5. Click on Basic. 6. 7. Click Confirm to accept the change. Enter the desired voice number in the Voice Mail field. Select Enabled from the pull-down list of Subscribe MWI to VM. The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to WM feature. 87 User Guide SIP-T42G IP Phone Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T42G IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the phone LCD screen blank?
Ensure your phone is properly plugged into a functional AC outlet. Ensure that the phone isnt plugged into a plug controlled by a switch that is off. If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead. If your phone is powered from PoE, ensure you use a PoE compliant switch or hub, or contact your system administrator for more information.
Check that the power LED is on to ensure the phone is powered on. Why does the phone display "Network Unavailable"?
Ensure that the Ethernet cable is plugged into the Internet port on the phone and the Ethernet cable is not loose.
Ensure that the switch or hub in your network is operational.
Contact your system administrator for more information. Why cant I get a dial tone?
Check for any loose connections and that the phone has been installed properly. For the installation instructions, refer to Phone Installation on page 11. Check whether dial tone is present on one of the audio modes.
Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check whether dial tone is present for one of the audio modes. If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem. Why doesnt the phone ring?
Check the ringer volume on your phone. To adjust the ringer volume setting, press the Volume key when the phone is on-hook and idle. For more information, refer to Volume on page 23. 88 Troubleshooting Why cant I receive calls?
Check the SIP registration with your system administrator.
Check DND (Do Not Disturb) mode is turned off on your phone. Refer to Do Not Disturb (DND) on page 59.
Check call forward feature is disabled on the phone. Refer to Call Forward on page 61.
Check whether the caller number is stored in the blacklist directory. Refer to Blacklist on page 32. Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the handset jack on the phone and handset. Refer to Phone Installation on page 11. Why is my headset not working?
Check to ensure that the headset cord is fully connected to the headset jack on the phone. Refer to Phone Installation on page 11.
Check to ensure that the headset mode is activated. Refer to Headset Use on page 35.
Check to ensure that the headset volume is adjusted to an appropriate level. Refer to Volume on page 23. How to change the user password?
You can change the user password via web user interface:
1. Click on Security->Password. 2. Enter the current user password in the Current Password field. 3. Enter the new user password in the New Password field and Confirm Password field. 4. Click Confirm to accept the change. You can also contact your system administrator for help. How to reboot the phone?
To reboot the IP phone via web user interface:
1. Click on Settings->Upgrade. 2. Click Reboot to reboot the IP phone. Note Any reboot of your phone may take a few minutes. 89 User Guide SIP-T42 2G IP Phone How to r reset your ph one?
Reset yo You nee recomm our phone wh ed to note tha mend asking y hen other Tro at all custom your system a oubleshooting mized settings administrator g suggestions will be overw r for advice b s do not corr written after r before resetti ect the prob blem. e resetting. We ne. ng your pho To reset your phone v via phone us ser interface:
vanced (pass
, or the Switc sword: admi ch soft key to n) ->Reset &
o select the d Reboot->Res desired type set to Factory y. from Reset 1. Pres 2. Pres Opti 3. Pres The 4. Pres s Menu->Adv s or ion field. s Save soft ke LCD screen p s the OK soft ey. key. prompts the following me essage:
Reset o f your phone may take a f ew minutes. How to E Export PCAP T Trace?
We may y need you to o provide a P PCAP Trace t o help analy yze your prob blem. To expor rt a PCAP Tra ace via web u user interface e:
->Upgrade. gin recording g signal traffic c. ror to be doc cumented in the trace. d recording. 1. Clic 2. Clic 3. Rec 4. Clic 5. Clic syste k on Settings k Start to beg reate the err k Stop to end k Export to o em. pen file dow wnload windo ow, and then save the file e to your loca al How to E Export System m Log?
We may y need you to o provide a S System Log to o help analyz ze your probl lem. To expor rt a System Lo og via web u user interface e:
1. Clic 2. Sele 3. Clic The 4. Clic Afte follo 5. Mar 6. Clic k on Settings ect 6 from the k Confirm to web user inte k OK to rebo er rebooting t owing steps. rk the Local ra k Export to o
->Configurat e pull-down li accept the c tion. ist of Systoml change. og Level. erface prom pts Do you w want to resta art your mac hine?. ot the phone e. the phone, y ou can expo ort a 6 level sy ystem log thr rough the adio box in th pen file dow he Export Sys wnload windo stem Log field d. ow, and then save the file e to your loca al Note e 90 Troubleshooting system. You can also export the system log to a Syslog Server, contact your system administrator for more information. How to Export/Import phone configurations?
We may need you to provide your phone configurations to help analyze your problem. In some instance, you may need to import configurations to your phone. To export your phone configurations via web user interface:
1. Click on Settings->Configuration. 2. Click Export to open file download window, and then save the file to your local system. To import phone configurations via web user interface:
1. Click on Settings->Configuration. 2. Click Browse to select a configuration file from your local system. 3. Click Import to import the configuration file. Note The file format of configuration file must be .bin. How to make a call using SRTP?
You can enable SRTP to encrypt the audio stream(s) of phone calls. The parties participating in the call should enable SRTP. You can enable SRTP on per-account basis. To enable SRTP via web user interface:
Select the desired account from the pull-down list of Account. 1. Click on Account. 2. 3. Click on Advanced. 4. 5. Click Confirm to accept the change. Select the desired type from the pull-down list of Basicencryption (SRTP). Note The SRTP feature is not available on all servers. Contact your system administrator for more information. 91 User Guide SIP-T42G IP Phone Regulatory Notices Service Agreements Contact your Yealink Authorized Reseller for information about service agreements applicable to your product. Limitations of Liability TO THE FULL EXTENT ALLOWED BY LAW, YEALINK EXCLUDES FOR ITSELFAND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDINGNEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION ORDATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE,INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,EVEN IF YEALINK OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASERICE PAID, AT YEALINKS OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BEAFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. Safety Instructions Save these instructions. Read these safety instructions before use!
The following basic safety precautions should always be followed to reduce risk of fire, electrical shock, and other personal injury. General Requirements
Before you install and use the device, read the safety instructions carefully and observe the situation during operation. During the process of storage, transportation, and operation, please always keep the device dry and clean. During the process of storage, transportation, and operation, please avoid collision and crash of the device. Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.
Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes. Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well.
Environmental Requirements
Place the device at a well-ventilated place. Do not expose the device under direct sunlight. Keep the device dry and free of dusts. 92 Regulatory Notices
Place the device on a stable and level platform. Please place no heavy objects on the device in case of damageand deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat dissipation. Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials. Keep the device away from any heat source or bare fire, such as a candle or an electric heater. Keep the device away from any household appliance with strong magnetic field or electromagnetic field, such as a microwave oven or a refrigerator. Operating Requirements
Do not let a child operate the device without guidance. Do not let a child play with the device or any accessory in case of accidental swallowing. Please use the accessories provided or authorized by the manufacturer only. The power supply of the device shall meet the requirements of the input voltage of the device. Pleaseuse the provided surge protection power socket only. Before plugging or unplugging any cable, make sure that your hands are completely dry. Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or near a swimming pool. Do not tread on, pull, or over-bend any cable in case of malfunction of the device. During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike. If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.
When there is smoke emitted from the device, or some abnormal noise or
smell, disconnect the device from the power supply, and unplug the power plug immediately. Contact the specified maintenance center for repair. Do not insert any object into equipment slots that is not part of the product or auxiliary product. Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables. Cleaning Requirements Before cleaning the device, stop using it and disconnect it from the power supply. Use a piece of soft, dry and anti-static cloth to clean the device. Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils.
93 User Guide SIP-T42G IP Phone Appendix A - Time Zones Time Zone 11:00 10:00 10:00 09:00 08:00 08:00 08:00 07:00 07:00 07:00 07:00 06:00 06:00 06:00 06:00 05:00 05:00 05:00 05:00 04:30 04:00 04:00 04:00 04:00 04:00 04:00 03:30 03:00 03:00 03:00 03:00 02:00 01:00 0 0 0 0 0 0 0 0
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+01:00 Time Zone Name Samoa United States-Hawaii-Aleutian United States-Alaska-Aleutian United States-Alaska Time Canada(Vancouver, Whitehorse) Mexico(Tijuana, Mexicali) United States-Pacific Time Canada(Edmonton, Calgary) Mexico(Mazatlan, Chihuahua) United States-Mountain Time United States-MST no DST Canada-Manitoba(Winnipeg) Chile(Easter Islands) Mexico(Mexico City, Acapulco) United States-Central Time Bahamas(Nassau) Canada(Montreal, Ottawa, Quebec) Cuba(Havana) United States-Eastern Time Venezuela(Caracas) Canada(Halifax, Saint John) Chile(Santiago) Paraguay(Asuncion) United Kingdom-Bermuda(Bermuda) United Kingdom(Falkland Islands) Trinidad&Tobago Canada- New Foundland(St.Johns) Denmark-Greenland(Nuuk) Argentina(Buenos Aires) Brazil(no DST) Brazil(DST) Brazil(no DST) Portugal(Azores) GMT Greenland Denmark-Faroe Islands(Torshavn) Ireland(Dublin) Portugal(Lisboa, Porto, Funchal) Spain-Canary Islands(Las Palmas) United Kingdom(London) Morocco Albania(Tirane) Austria(Vienna) Belgium(Brussels) Caicos Chad Croatia(Zagreb) Czech Republic(Prague) Denmark(Kopenhagen) France(Paris) Germany(Berlin) Time Zone Name Hungary(Budapest) 94 Appendix A-Time Zones
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+12:45
+13:00 Italy(Rome) Luxembourg(Luxembourg) Macedonia(Skopje) Netherlands(Amsterdam) Namibia(Windhoek) Estonia(Tallinn) Finland(Helsinki) Gaza Strip(Gaza) Greece(Athens) Israel(Tel Aviv) Jordan(Amman) Latvia(Riga) Lebanon(Beirut) Moldova(Kishinev) Russia(Kaliningrad) Romania(Bucharest) Syria(Damascus) Turkey(Ankara) Ukraine(Kyiv, Odessa) Syria(Damascus) East Africa Time Iraq(Baghdad) Russia(Moscow) Iran(Teheran) Armenia(Yerevan) Azerbaijan(Baku) Georgia(Tbilisi) Kazakhstan(Aktau) Russia(Samara) Kazakhstan(Aqtobe) Kyrgyzstan(Bishkek) Pakistan(Islamabad) Russia(Chelyabinsk) India(Calcutta) Kazakhstan(Astana, Almaty) Russia(Novosibirsk, Omsk) Russia(Krasnoyarsk) Thailand(Bangkok) China(Beijing) Singapore(Singapore) Australia(Perth) Korea(Seoul) Japan(Tokyo) Australia(Adelaide) Australia(Darwin) Australia(Sydney, Melbourne, Canberra) Australia(Brisbane) Australia(Hobart) Russia(Vladivostok) Australia(Lord Howe Islands) New Caledonia(Noumea) New Zealand(Wellington, Auckland) New Zealand(Chatham Islands) Tonga(Nukualofa) 95
1 | FCC ID Label | ID Label/Location Info | 95.93 KiB |
EXHIBIT A - FCC ID LABELING AND LOCATION FCC ID Label FCC ID Label Location Label here The label shown shall be permanently affixed at a conspicuous location on the device and be readily visible to the user at the time purchase (Labeling requirements per 2.925)
1 | Confidentiality Letter | Cover Letter(s) | 16.10 KiB |
YEALINK (XIAMEN ) NETWORK TECHNOLOGY CO., LTD. 4th-5th Floor, South Building, NO. 63 WangHai Road, 2nd Software Park, Xiamen, 361008 China TEL: 86-592-5702000 FAX: 86-592-5702455 FCC Confidential Authorization 3/14/2013 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Confidentiality Request regarding application for certification of FCC ID: T2C-T42G Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, we hereby request confidential treatment of information accompanying this application as outlined below:
Detailed Circuit Schematics of EUT--- (Long term) Block Diagram--- (Long term) Circuit Description--- (Long term) The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that pursuant to Section 0.457 of the Rules, disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely Yours, Signature:
Stone Lu Vice General Manager
1 | Power of Attorney Letter | Cover Letter(s) | 15.17 KiB |
YEALINK (XIAMEN ) NETWORK TECHNOLOGY CO., LTD. 4th-5th Floor, South Building, NO. 63 WangHai Road, 2nd Software Park, Xiamen, 361008 China TEL: 86-592-5702000 FAX: 86-592-5702455 FCC Authorization 3/14/2013 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Agent Authorization To whom it may concern:
We YEALINK (XIAMEN ) NETWORK TECHNOLOGY CO., LTD. , the undersigned, Hereby authorizes Bay Area Compliance Laboratories Corporation to act on its behalf in all matters relating to application for Equipment authorization, including the signing of all documents relating to these matters. All acts carried out by Bay Area Compliance Laboratories Corp. on our behalf shall have the same effect as our own action. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, This authorization is valid until further written notice from the applicant. 21 U.S.C. 853(a). Sincerely Yours, Stone Lu Vice General Manager
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2013-03-28 | JBP - Part 15 Class B Computing Device Peripheral | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2013-03-28
|
||||
1 | Applicant's complete, legal business name |
YEALINK (XIAMEN ) NETWORK TECHNOLOGY CO., LTD.
|
||||
1 | FCC Registration Number (FRN) |
0014702682
|
||||
1 | Physical Address |
309, 3rd Floor, No.16, Yun Ding North Road, Huli District
|
||||
1 |
309, 3rd Floor, No.16, Yun Ding North Road
|
|||||
1 |
Xiamen City, Fujian
|
|||||
1 |
China
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
b******@baclcorp.com
|
||||
1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
T2C
|
||||
1 | Equipment Product Code |
T42G
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
S**** L********
|
||||
1 | Title |
Vice General Manager
|
||||
1 | Telephone Number |
86-59********
|
||||
1 | Fax Number |
86-59********
|
||||
1 |
c******@yealink.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | JBP - Part 15 Class B Computing Device Peripheral | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | IP Phone | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Bay Area Compliance Laboratory Corp. (Shenzhen)
|
||||
1 | Name |
J******** C****
|
||||
1 | Telephone Number |
08675******** Extension:
|
||||
1 | Fax Number |
08675********
|
||||
1 |
j******@baclcorp.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15B |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC